Sr. Associate, Sage Intacct

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Sage Intacct - Implementation Senior Associate

The RSM Business Applications practice is actively hiring for Sage Intacct Senior Associate. As a Sage Intacct Senior Associate at RSM, you will work with various mid-sized businesses in diverse industries with direct access to business owners. Working on numerous team engagements per year, you will work on several pieces of any assignment not just one small part -- and you will feel a great sense of accomplishment when you are done. The ideal candidate will have knowledge and experience in both accounting and Sage Intacct's cloud-based technology solution along with an understanding of how to leverage technology for process improvement. 

Key Responsibilities:

• Provide proficient knowledge and capabilities in the Sage Intacct application, including the functional configuration, business processes, and technical architecture
• Identify client business pains, needs, and requirements, and document in the form of project specifications and deliverables
• Perform fit/gap analysis and process design for Sage Intacct in the areas of GL, AR, AP, Order Management, Purchasing, Cash Management, Reporting and Dashboards, Fixed Assets, Inventory, Multi-entity Management and Global Consolidations, Project Accounting, Time and Expense Management, and Revenue Management, Grant Management, Construction Management, and Field Operations.
• Perform solution design, system testing, unit testing, guide user acceptance testing (UAT), support user adoption, training, and go live activities
• Provide day-to-day technical application support for client companies
• Perform dashboard and report design
• Work closely with clients in the configuration and migration to new systems
• Perform and manage solution integration
• Actively assist with other project-based initiatives on an ad-hoc basis, including quality control review and technology/process optimization of current client base
• Optimize use of Sage Intacct system through the following activities:
  • Business process evaluation
  • Procedure development
  • System process flow and requirements
  • QA planning and testing
  • Creation and oversight of documentation related to standard operating procedures.
  • User training development and deployment
  • Production support for problems and enhancements resulting from quarterly product releases.
  • Provide technical support to end-users to resolve issues with Sage Intacct use, including escalation through proper channels within RSM and with Sage Intacct support.
  • Perform other duties/projects as required.

Required Qualifications:

• Bachelor's degree in accounting, Finance, MIS, IT, or Computer Science
• Nonprofit, Construction, or Health Care industry experience and expertise
• Have 3-5 years of Sage Intacct experience in either an SIAP or VAR practice
• Sage Intacct certifications
• Expertise in process analysis and redesign of business processes
• Excellent communication and presentation skills
• Strong time management and organizational skills with sensitivity to timeframes, budgets and outcomes across multiple clients and projects
• Ability to prioritize and stay organized/focused in a dynamic, multi-tasking environment with competing demands.
• Strong technology skills and ability to quickly learn and use new technology software applications.
• Dedication to lifelong learning, including staying abreast of best practices in financial management enabled by technology.
• Strong Microsoft Office skills

Preferred Qualifications:

• Sage Intacct Implementation Certified Consultant
• Experience in a public accounting firm, consulting firm or other professional services environment
• CA, CPA, MBA Finance

Knowledge, Skills, and Abilities:

• Highly customer focused with ability to provide consistently excellent customer service and professionalism.
• Excellent written and verbal communication skills.
• Able to quickly assess situations to pinpoint the scope/source of technical issues in a fast-paced environment.
• Must be dependable and able to work both individually and in a team environment.
• Must possess strong sense of ownership of client relationships.
• Positively represent the company to clients and always provide empathetic and friendly customer service.
• Possesses excellent time management and organizational skills to manage case load of old and new cases in individual case queue.
• Ability to work effectively under pressure, shift priorities quickly as required, and rapidly adapt to changing environments.
• Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems.
• Strong computer skills and proficient use of Excel, Word, PowerPoint

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at  

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email