ServiceNow ITOM Developer

2 weeks ago

Hyderabad, Telangana, India Brainwork TechnoSolutions Pvt. Ltd Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Job Description : The ServiceNow Principal developer will be responsible to partner with the ServiceNow business analyst and development team to transform the requirements into a viable solution. The principal developer will focus on ITOM Suite like Discovery, Service Mapping, Event management and CMDB.Responsibilities :

  • Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.
  • Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB
  • Explain the offerings available with ServiceNow ITOM Suite as well as CMDB.
  • Ability to architect, develop and convert customers legacy solutions into ServiceNow is a plus
  • Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations
  • Apply Agile software development practices for customizations to the platform and applications
  • Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable
  • Effectively manage and execute high level tasks assigned via 'stories'
  • Assists junior caregivers through project(s) lifecycles
  • Manages work against an often-demanding timeline
  • Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients dailySkills :
  • Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting
  • 6+ years of ServiceNow Development on ITOM.
  • ITOM Suite experience
  • Solid CMDB experience
  • Exposure to any of the cloud infrastructure (AWS, Azure, Google, Oracle)
  • Exposure to on Prem virtual infrastructure (VMware or Microsoft Hyper-V )
  • Knowledge of Windows or Linux/Unix Operating systems (Having either of it is good)
  • Insight into Networking concepts like Switches, Load Balancers, Subnets, Firewall.
  • Background in either software development or IT Service management
  • Effective communication skills via verbal and non-verbal methods
  • Problem solving ability
  • ServiceNow Certified System Administrator )

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