VP - Analytics and Relationship Mngt Lead

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Vice President - Analytics and Relationship Management Lead

Business: GTPM Hub

Principal responsibilities

The VP - Analytics & Relationship Mngt Lead to;

The role will involve frequent liaison with a large range of stakeholders including:

• Global Businesses & Global Functions
• COO
• TPRO
• Second Line of Defence (2LoD)
• Group Operations Executives and Regional Forums
• Businesses BRCM, RMM
• Procurement stakeholders
• TPEMs, Risk Domains and Risk Stewards
• Internal Audit and External Auditors / Local regulators liaison / engagement
• Sets and executes a plan to deliver data management in line with Global Hub requirements
• Lead a team of data experts to ensure that the teams objectives are met
• Ensure that the data team resource has the capacity and skills to meet demand, including identifying and supporting development and training
• Provide opportunities to continuously improve and optimize the capabilities of the Hub by extensively reviewing and improving existing processes through the use of data and insights
• Support the effective execution of change within the Hub
• Provides the leadership team with data that gives confidence in the delivery of quality and service in line with Hub commitments and obligations
• Where relevant, lead the resolution of findings identified through HSBC internal control audits
• Management and completion of agreed changes to frameworks operated across the HUBs
• Working with the leadership team to identifying development needs and provide ongoing training
• Review of analysis, MI and reporting produced by the Global Hub MI team. Drawing out key themes, trends or risks that could both positively or negatively affect the achievement of HSBC's organisational objectives
• Leads and manages initiatives to embed and maintain a culture where good data management and quality practices prevail
• Ensure data practices comply with regulations of all locations
• Ensure good practices in the management of data tools, standards, frameworks and templates
• Track adherence to policies, frameworks and tooling associated to Data Governance and Data Quality
• Govern relationships between data elements across different systems

Leadership & Teamwork

• Demonstrates the ability to understand and translate strategy into own Function, aligning directions accordingly
• Provides the highest standards of delivery and embeds this in the team
• Actively sets stretching goals for self and team and delivers them with courage and tenacity
• Authentically engages with the team, colleagues and business partners to deliver at pace
• Makes considered decisions that protect and enhance HSBC values, reputation and business
• Works collaboratively and communicates persuasively, emphasizing teamwork, diversity, and knowledge-sharing both within HSBC and with external business partners
• Proven track record in role modelling the Group values and behaviours, authentically engaging with your team, colleagues and customers to deliver superior Customer Service through them

Qualifications

• Experienced managing senior level relationships
• Experience within a third party management role preferably within financial services
• Strong people manager that has experience of achieving great outcomes through a team of very technical resources
• Prior experience in data analytics, MI, reporting and the communication of such to business and senior stakeholders
• Prior experience in identifying and creating a framework for continuous technical learning
• Prior Third Party Risk Management related operational risk experience with a financial institution or at a regulatory agency or major consulting firm
• A good understanding and experience of the Global Businesses and Global Functions within a Bank.
• Prior experience of working across 1 or more Risk Domains, is desirable (providing support and guidance to business functions);
• Resilience Risk,
• People Risk,
• Legal Risk,
• Financial Crime and Fraud Risk,
• Financial Reporting and Tax Risk,
• Regulatory Compliance Risk,
• Strategic Risk,
• Model Risk

What additional skills will be good to have?

• Academic qualification: Bachelor's degree and demonstration of relevant industry experience
• The HUB will support global businesses and functions, the ability to converse fluently in more than 1 language is desirable.
• We want everyone to be able to fulfil their potential, which is why we provide a range of flexible working arrangements and family friendly policies

You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

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