Senior Principal Consultant-OFSAA Support

1 week ago

Bengaluru, Karnataka, India Oracle Full time ₹ 12,00,000 - ₹ 36,00,000 per year

As an L3 Support Analyst , you will take ownership of high-priority application incidents, provide technical leadership, and deliver permanent solutions for OFSAA implementations post go-live. You will lead RCA efforts, troubleshoot complex issues, and contribute to the continuous stability and enhancement of critical financial systems used by global banks. This is a highly visible role requiring strong hands-on experience in OFSAA, Oracle technologies, and production support.

3. Key Responsibilities

  • Act as the primary escalation point for application incidents, especially Severity 1 issues.
  • Analyze and resolve complex production issues by working across L1/L2/L3 , development, and QA teams.
  • Lead Root Cause Analysis (RCA) and implement corrective/preventive actions.
  • Debug and monitor OFSAA batch processes , application logs, and backend services.
  • Participate in ITIL-aligned processes such as Incident, Problem, and Change Management.
  • Design and verify deployment plans, including rollback and recovery strategies.
  • Maintain and contribute to documentation for known issues and troubleshooting procedures.
  • Support client interactions and audits related to production environment compliance.
  • Enhance monitoring/alerting frameworks to improve system observability.
  • Participate in on-call rotations to support 24/7 system availability.

4. Qualifications & Skills

Mandatory:

  • Bachelor's degree in Computer Science, IT, or related field.
  • 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain .
  • Proficiency in Oracle SQL, PL/SQL , performance tuning, and analytical functions.
  • Strong experience in data modelling concepts , debugging, and triaging technical issues.
  • Experience managing Severity 1 incidents , production deployments, and patch support.
  • Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS) .

Good-to-Have:

  • Hands-on experience in OFSAA product development or implementation .
  • Experience leading small teams (e.g., L1/L2) in a support environment.
  • Exposure to ETL tools , data pipeline workflows, and batch job scheduling.
  • Strong documentation skills and a proactive approach to knowledge sharing.
  • Familiarity with IT audit requirements and compliance best practices.

5. Self-Assessment Questions

Please reflect on the following questions to assess your alignment with the role. Answering "Yes" to most of these indicates a strong fit:

  • Do I have 5+ years of experience in L3 production support for OFSAA or similar products?

  • Have I independently handled Severity 1 issues in a live production environment?

  • Do I have strong hands-on skills in writing and optimizing Oracle SQL/PLSQL queries?

  • Am I familiar with ServiceNow or My Oracle Support for managing incidents?

  • Do I understand data modelling fundamentals such as tables, views, indexes, and relationships?

  • Am I open to working in shifts and participating in an on-call support rotation?

  • Have I participated in or led RCA documentation and patch deployment activities?

  • Senior Principal Consultant

    1 week ago

    Bengaluru, Karnataka, India Oracle Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior Technical Consultant - OFSAA FSDF, DIH, DIH-EDMCS, DIH-AHCS, GL Reconciliation and BCETechnical Consultant experienced in the implementation of OFSAA Suite of solutions. The Technical Analyst will work closely with the Technical and Functional subject matter experts from the bank side and other team members on the Oracle side to provide design...

  • Senior Principal Consultant

    14 hours ago

    Bengaluru, Karnataka, India Oracle Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionSenior Technical Consultant - OFSAA FSDF, DIH, DIH-EDMCS, DIH-AHCS, GL Reconciliation and BCE  Technical Consultant experienced in the implementation of OFSAA Suite of solutions. The Technical Analyst will work closely with the Technical and Functional subject matter experts from the bank side and other team members on the Oracle side to provide...

  • Senior Principal Consultant

    2 days ago

    Bengaluru, Karnataka, India Oracle Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior Technical Consultant - OFSAA FSDF, DIH, DIH-EDMCS, DIH-AHCS, GL Reconciliation and BCE  Technical Consultant experienced in the implementation of OFSAA Suite of solutions. The Technical Analyst will work closely with the Technical and Functional subject matter experts from the bank side and other team members on the Oracle side to provide design...

  • OFSAA Technical Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Cognizant Technology Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job SummaryJoin our team as a Technical Lead where you will leverage your expertise in OFSAA to drive impactful solutions in reconciliation risk management and profitability. With a hybrid work model you will collaborate with cross-functional teams to enhance financial systems and processes. Your contributions will play a vital role in optimizing our...

  • Staff Consultant-OFSAA

    11 hours ago

    Bengaluru, Karnataka, India Oracle Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Analytics Value Added Service team is a team which Implements OFSAA (Oracle Financial Services Analytical Application) Value Added Services products at various Tier1, Tier2, Tier 3 Banks and financial institutions.Key strength of AVAS is our experience in supporting OFSAA product Implementations for their Postproduction activities and for any other...

  • Senior Principal Consultant

    21 hours ago

    Bengaluru, Karnataka, India Oracle Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionAbout the Company/Team OFS Consulting is a team that implements Oracle Financial Services Analytical Application (OFSAA) products in various Tier 1, Tier 2, and Tier 3 banks and financial institutions. Our team has experience in deploying OFSAA product solutions for our clients on a global basis, with implementations across Asia Pacific, Africa,...

  • Staff Consultant-OFSAA

    2 weeks ago

    Bengaluru, Karnataka, India Oracle Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Analytics Value Added Service team is  a team which Implements OFSAA (Oracle Financial Services Analytical Application) Value Added Services products at various Tier1, Tier2, Tier 3 Banks and financial institutions. Key strength of AVAS is our experience in supporting OFSAA product Implementations for their Postproduction activities and for any other...

  • OFSAA ERM Functional Consultant

    14 hours ago

    Bengaluru, Karnataka, India Unison Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Requirement and Gap analysis, Functional design and configuration of OFSAA ERM modules. Testing support of configured OFSAA in SIT and UAT environment. Conducting Functional Training and creating functional project documentation RequirementsImplementation experience with OFSAA ERM modules like IFRS/LRM/BASEL Excellent English written and oral...

  • OFSAA Developer

    2 days ago

    Bengaluru, Karnataka, India Growel Softech Pvt. Ltd. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    OFSAA Developer JDLead the end-to-end design and implementation of OFSAA 8.x Profitability and FTP solutions. Provide expert guidance in setting up the key dimensionalities as basis for OFSAA Profitability to support Organizational, Customer and Product Profitability reporting. Provide expertise on OFSAA best practices and leverage Out-of-Box OFSAA features...

  • OFSAA Professional

    1 week ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 12,00,000 - ₹ 30,00,000 per year

    Secondary Skills  Experience with other OFSAA modules (AML and BD)Exposure to Agile delivery models.Strong communication and stakeholder engagement skills. Primary skills-  Required Qualifications Location-Chennai, Bangalore, Hyderabad, Pune, Mumbai 49years of experience in OFSAA implementation, with strong focus on ECM or (AML and BD)Proficiency in...