Hardware and Networking Engineer

4 days ago

Chennai, Tamil Nadu, India Gios It Services Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Responsibilities:

  • Provide and resolve the support calls in person, over phone and email services.
  • Installation and configuration of Windows Operating Systems (Windows 7, 8, 10).
  • Install and Configuring win server 2008R2, 2012R2, DNS, AD, DHCP and Print Server
  • Installation & troubleshooting of Printers, Scanners and other peripheral devices.
  • Installation & troubleshooting of Operating Systems (Microsoft Windows 7 Prof, Windows 8)
  • Installation of MS Office 2000, 2003, 2007, 2010.
  • Configuration & backup of mails accounts & settings in Outlook Express & Microsoft Outlook.
  • Software installation as per requirements.
  • Follow up with suppliers to ensure problem resolution and call closure.
  • Remote Support to resolve Client side issues using any Desk Tool.
  • Reinstallation of OS, arising due to incidents of OS crashes or problems where a reinstallation is
  • Required.
  • Maintain database of the IT Asset vendors with details like contact person, telephone numbers,
  • Escalation matrix, commitments, and SLA etc.
  • Knowledge on LAN/WAN, TCP/IP, Sub netting
  • Configuring & Troubleshooting all Desktop, Laptops and network related issues and resolving end user issues with remote desktop tools.
  • Troubleshooting Hardware and Software Related issues.
  • Troubleshooting Switching Port issues and Escalating to Remote Support Team if it Requires Physical attention..
  • Having Knowledge on All type of Network Cabling.
  • Work on Scheduled Tasks as Part of Change Management.
  • Analyze and Escalate the Critical issues to the Level 2 Team.
  • Configuration of DHCP
  • User Creation & User Profiles.
  • Configuration of Backup and Restore.
  • Assembling of Personal Computers.

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