Security Officer

• Greeting Patients and Visitors: Act as the first point of contact, providing a warm and welcoming environment, directing patients and visitors to the appropriate areas, and answering general inquiries.
• Scheduling and Confirming Appointments: Scheduling and confirming appointments, reminding patients about upcoming appointments, and managing patient schedules effectively.
• Answering Phone Calls: Answering phone calls promptly and professionally, transferring calls to the appropriate departments, and taking accurate messages.
• Verifying Insurance Information: Verifying patient insurance information, updating records, and ensuring accurate billing processes.
• Collecting Payments and Handling Billing Questions: Collecting co-pays and other payments, answering billing inquiries, and assisting patients with financial matters.
• Maintaining Patient Records: Updating and maintaining accurate patient records, including demographic information, medical history, and insurance details, while adhering to strict privacy regulations.
• Assisting with Administrative Tasks: Performing various administrative tasks, such as filing, data entry, and record keeping, as well as preparing documents and correspondence.
• Maintaining a Clean and Organized Reception Area: Keeping the reception area clean, organized, and inviting, ensuring a professional and comfortable environment for patients and visitors.
• Communicating with Medical Staff: Coordinating with physicians, nurses, and other healthcare professionals, conveying information, and ensuring smooth communication between patients and medical staff.

Job Types: Full-time, Permanent

Pay: From ₹9,000.00 per month

Benefits:

• Provident Fund

Language:

• English (Preferred)

Work Location: Remote