Senior System

Allata is a global consulting and technology services firm with offices in the US, India, and Argentina. We help organizations accelerate growth, drive innovation, and solve complex challenges by combining strategy, design, and advanced technology. Our expertise covers defining business vision, optimizing processes, and creating engaging digital experiences. We architect and modernize secure, scalable solutions using cloud platforms and top engineering practices.
Allata also empowers clients to unlock data value through analytics and visualization and leverages artificial intelligence to automate processes and enhance decision-making. Our agile, cross-functional teams work closely with clients, either integrating with their teams or providing independent guidance—to deliver measurable results and build lasting partnerships.
We at IMRIEL (An Allata Company) are looking for a Senior System & Network Administrator to assist in managing and maintaining our IT infrastructure. The ideal candidate will have a basic understanding of networking, system administration, and IT support. This role involves monitoring system performance, troubleshooting network issues, ensuring security compliance, and providing end-user support. 
Experience: 4 to 8 years. Location: Vadodara
What you'll be doing: 
• Assisting in installing, configuring, and maintaining servers, workstations, and operating systems (Windows/macOS).
• Monitoring system performance and troubleshooting hardware/software issues.
• Supporting LAN, WAN, VPNs, and Wi-Fi configurations.
• Providing technical support for employees regarding hardware, software, and network issues.
• Assisting with security compliance, firewall management, and endpoint protection.
• Performing basic system backups, updates, and patch management.
• Documenting IT procedures, asset inventories, and troubleshooting steps.
• Collaborating with senior IT administrators and network engineers for process improvements.
What you need:  Basic Skills: 
• Bachelor's or master's degree in computer science or equivalent, professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus.
• 2-5 years of database, network administration, or system administration experience.
• Experience with databases, networks (LAN, WAN) and patch management.
• Working knowledge of virtualization, VMWare, or equivalent.
• Strong knowledge of systems and networking software, hardware, and networking protocols.
• Familiarity with various operating systems and platforms.
• Good know-how of Azure/AWS cloud resources.
• Resourcefulness and problem-solving aptitude.
• Shows expertise in automating the process as much as possible.
• Experience with scripting and automation tools.
Responsibilities:
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
• Set up user accounts, workstations and manage IT Infrastructure of Active Directory, DNS/DHCP, Azure AD, Office 365, etc.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
• Ensure security through access controls, backups and firewalls.
• Upgrade systems with new releases and models.
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
• Manage Cloud resources in Azure/AWS and get involved in DevOps process.
• Build an internal wiki with technical documentation, manuals and IT policies. 
Good to know:
• Certifications such as CCNA, MCSA, CompTIA Network+, or CompTIA Security+. 
• Knowledge of cloud platforms (AWS, Azure, Google Cloud).
• Experience using IT service management (ITSM) tools (e.g., Jira, ServiceNow, Freshservice).
Must Have:
• Bachelor's degree in computer science, IT, or a related field.
• Ability to troubleshoot and resolve issues efficiently.
• Strong foundation in IT networking, system administration, and cybersecurity principles.
• Proactive and detail-oriented mindset with the ability to multitask.
Personal Attributes:
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Eager to learn and adapt to new technologies.
• Customer-focused mindset to ensure smooth IT operations.
• Team player with a willingness to assist others and take initiative. At Allata, we value differences.
Allata is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Allata makes employment decisions without regard to race, color, creed, religion, age, ancestry, national origin, veteran status, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability or any other legally protected category.
This policy applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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