Implementation Consultant

4 days ago

Chennai, Tamil Nadu, India Chargebee Full time ₹ 6,00,000 - ₹ 12,00,000 per year

About the Role

As an Implementation Consultant at Chargebee, you will be the trusted advisor and technical guide to our customers throughout their onboarding journey. You will play a pivotal role in translating complex business requirements into scalable billing solutions, ensuring a smooth configuration, integration, and go-live process. Working across customer segments and regions, you'll drive successful implementations by leveraging your technical expertise and problem-solving capabilities—delivering measurable value and outstanding experiences to our customers.

Key Responsibilities

  • End-to-End Implementation Ownership: Lead the customer onboarding process from requirements gathering to go-live, ensuring a seamless and timely implementation experience.
  • Business Analysis & Documentation: Collaborate with customers to define and document business requirements based on deep dives, integrations, and data migration needs.
  • SOW Management: Support the creation and execution of the Statement of Work (SOW), aligning deliverables with customer goals.
  • Project Execution: Drive project delivery through regular video calls, email communications, and Slack engagement with customers.
  • Issue Resolution: Identify gaps and proactively solve issues during implementation by collaborating with internal teams (Support, Engineering, Product, etc.).
  • Time-to-Value (TTV) Focus: Strategically reduce onboarding timelines while maintaining a high bar for customer satisfaction.
  • Product Consulting: Act as a subject matter expert and provide strategic recommendations to customers for optimizing their billing infrastructure .
  • Continuous Learning: Stay up to date with Chargebee's evolving product features to provide cutting-edge solutions .
  • Operational Excellence: Maintain accurate time tracking, CRM hygiene, project documentation, and deliver timely weekly status reports.
  • Knowledge Sharing: Maintain clear and comprehensive internal documentation to ensure seamless transitions and team alignment.

Skills & Qualifications

  • Technical Aptitude: Proficiency in working with APIs, JS, front end coding and understanding of SaaS integration patterns is a plus.
  • Analytical Mindset: Strong problem-solving and analytical skills to assess implementation risks and recommend scalable solutions.
  • CRM Experience: Familiarity with platforms like Salesforce (SFDC) or HubSpot for basic customer data management.
  • Financial Acumen: Basic understanding of financial concepts and recurring billing models.
  • Communication: Exceptional verbal and written communication skills to engage with diverse stakeholders.
  • Project Management: Ability to manage multiple customer projects simultaneously with attention to detail and accountability.

  • Yardi Implementation Consultant

    2 weeks ago

    Chennai, Tamil Nadu, India Quantra Technology Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Overview We are seeking a Yardi Implementation Consultant to lead the deployment of Yardi ERP products. In this role, you will manage blueprint sessions with cross-functional teams, gather and document requirements, analyze solutions, map business processes, and drive change management. The position involves hands-on data migration, end-user training, and...

  • IND-EPICOR Implementation Consultant

    2 days ago

    Chennai, Tamil Nadu, India NexInfo Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    NexInfo is a premier consulting firm founded in 1999. For over 24 years we have guided clients of all sizes to achieve 'Operational Excellence' using a blend of Business Processes and Software Consulting. We offer implementation and managed services for businesses across many industries including Manufacturing, Pharmaceuticals, Biotech, Medical Devices,...

  • Salesforce Consultant-CRM Implementation-7+ Years

    2 weeks ago

    Chennai, Tamil Nadu, India Cortex Consultants Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Salesforce Tech Implementation Consultant Job Description: We are seeking a highly skilled Salesforce Tech Implementation Consultant with 7+ years of hands-on experience to support our CRM implementation projects. As part of our dynamic team, you will play a crucial role in ensuring the successful integration, configuration, and customization of...

  • Vistex - SAP SD Functional Consultant - Implementation & Support

    2 weeks ago

    Chennai, Tamil Nadu, India Vistex Asia Pacific Pvt. Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are seeking experienced SAP SD Functional Consultants to join our team for onsite projects across Hyderabad, Bangalore, Chennai, and Pune. The ideal candidate will have a strong background in SAP SD, with hands-on experience in both implementations and support projects. Key Responsibilities : - Lead and participate in SAP SD implementations and...

  • Workday consultant

    2 weeks ago

    Chennai, Tamil Nadu, India Themesoft Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are excited to announcemultiple openingsfor Workday professionals across various modules If you are passionate about Workday and looking to advance your career, we want to hear from you.Open Positions:Workday Core Integration ConsultantWorkday Advanced Compensation ConsultantWorkday Integrations – Orchestrate ConsultantWorkday Reporting & Prism...

  • Consultant

    2 weeks ago

    Chennai, Tamil Nadu, India Doyensys Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    You will be working as an Oracle Forms and Reports Consultant at Doyensys, a Management & Technology Consulting company with expertise in Enterprise applications and Infrastructure Platform Support. Doyensys operates in India, the US, Mexico, and Canada, and helps clients thrive on change by delivering next-generation IT services and solutions. As an Oracle...

  • MAWM Consultant

    1 week ago

    Chennai, Tamil Nadu, India Infogrowth Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Hiring MAWM Consultant with 4+ yrs exp for Chennai (Hybrid). Responsible for MAWM configuration, implementation & integration for UK&I operations. Must have strong MAWM setup skills; proactive knowledge is a plus. Email on Required Candidate profileSeeking experienced MAWM professional with 5+ yrs in setup & integration. Strong in UK&I configuration,...

  • Senior SAP Consultant

    2 weeks ago

    Chennai, Tamil Nadu, India Coreimpaqt-s Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Analyzing business needs and identifying possible solutions, then developing technical specifications for new systems or modifying existing ones.Providing guidance and support to junior consultants.Leading projects and initiatives involving SAP software programs and systems.Conducting workshops and leading an international team of consultants and...

  • Data Consultant

    6 hours ago

    Chennai, Tamil Nadu, India FE fundinfo Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    FE fundinfo is a global leader in investment fund data and technology.  We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We are currently recruiting a Data Consultant to join our team in Chennai.As a Data Consultant, you will be a key member of our Client Experience Team. Working...

  • ERP Functional Consultant

    4 days ago

    Chennai, Tamil Nadu, India RheinBrücke IT Consulting Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Functional Consultant - FinanceResponsibilities:Tests, trains, and troubleshoots system for customer, providing initial level of support for assigned product. Generate interest of customers in additional products and services.End-end ERP & implementation experience to gather requirement, implement and provide support.Responsible for timely entry of time and...