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Customer Service Site Engineer

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Ambattur Chennai, India Innotronix Labs & Trading Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Description – Site Engineer / Service EngineerDepartment: Projects / Service

Reporting To: Project Coordinator / Manager

Location: Pan India (Extensive Travel Required)

  • Key Responsibilities:Site Visits & Preparation:
  • Review project specifications and safety guidelines before each visit. Carry required tools and PPE.
  • Travel & Coordination:
  • Follow travel plans, manage accommodation, and update the coordinator on travel status.
  • On-Site Execution:
  • Conduct safety checks and ensure compliance during work at heights.
  • Coordinate with site teams, dealers, and officers for project execution.
  • Capture site photos, progress updates, and maintain documentation using company apps.
  • Report site progress, challenges, and updates regularly.
  • Documentation & Reporting:
  • Collect and submit completion documents signed by site officials.
  • Share photos and completion letters with the coordinator.
  • Expense Management:
  • Maintain accurate travel and expense records; submit claims through company app with receipts.
  • Safety & Compliance:
  • Follow all safety norms; report incidents immediately to the coordinator.
  • Project Closure:
  • Ensure site cleanliness, handover documents, and share final project status.
  • Continuous Improvement:
  • Participate in training, provide feedback, and support process enhancement.
  • Qualification & Skills:ITI in Electrician (mandatory); 6–12 months of relevant work experience preferred
  • Willingness to travel across India and work at heights
  • Strong troubleshooting and technical skills
  • Good communication and customer service ability
  • Able to handle multiple tasks and work under pressure
  • Professional, detail-oriented, and deadline-driven mindset