Language Interpreter

18 hours ago

Noida, Uttar Pradesh, India BIG Language Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Profile: Language Interpreter - Spanish

Shift: US Shift (Rotational shift)

Joining Date: 22nd September 2025

Job Location: Sector 98, Noida

Department:
Customer Support / Language Services

Job Type:
Full-time

Job Summary:

We are seeking a skilled and experienced
Language Interpreter
fluent in
English and Spanish
to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving
U.S. customers
. You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.

Key Responsibilities:

  • Provide
    real-time, consecutive or simultaneous interpretation
    between English and Spanish during customer calls.
  • Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner.
  • Accurately relay information without adding, omitting, or distorting the meaning.
  • Handle
    confidential and sensitive information
    with discretion and professionalism.
  • Maintain
    high-quality standards
    in interpretation, ensuring clarity, tone, and context are preserved.
  • Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.
  • Adhere to
    call handling metrics
    , quality benchmarks, and compliance requirements.
  • Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.

Required Skills & Qualifications:

  • Fluency in English
    and
    Spanish
    – spoken
  • Minimum
    1-2 years of experience
    in an
    international call center
    , preferably dealing with
    U.S. customers
    .
  • Prior experience in
    language interpretation
    is highly preferred.
  • Excellent
    listening, retention, and note-taking skills
    .
  • Strong
    interpersonal and communication skills
    , with the ability to maintain a professional tone.
  • Ability to work in a
    fast-paced
    , high-pressure environment.
  • Basic understanding of
    cultural sensitivities
    and appropriate communication etiquette.
  • Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.

Educational Qualifications:

  • Bachelor's degree in any discipline.

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