
Language Interpreter
18 hours ago
Profile: Language Interpreter - Spanish
Shift: US Shift (Rotational shift)
Joining Date: 22nd September 2025
Job Location: Sector 98, Noida
Department:
Customer Support / Language Services
Job Type:
Full-time
Job Summary:
We are seeking a skilled and experienced
Language Interpreter
fluent in
English and Spanish
to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving
U.S. customers
. You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.
Key Responsibilities:
- Provide
real-time, consecutive or simultaneous interpretation
between English and Spanish during customer calls. - Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner.
- Accurately relay information without adding, omitting, or distorting the meaning.
- Handle
confidential and sensitive information
with discretion and professionalism. - Maintain
high-quality standards
in interpretation, ensuring clarity, tone, and context are preserved. - Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.
- Adhere to
call handling metrics
, quality benchmarks, and compliance requirements. - Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.
Required Skills & Qualifications:
- Fluency in English
and
Spanish
– spoken - Minimum
1-2 years of experience
in an
international call center
, preferably dealing with
U.S. customers
. - Prior experience in
language interpretation
is highly preferred. - Excellent
listening, retention, and note-taking skills
. - Strong
interpersonal and communication skills
, with the ability to maintain a professional tone. - Ability to work in a
fast-paced
, high-pressure environment. - Basic understanding of
cultural sensitivities
and appropriate communication etiquette. - Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.
Educational Qualifications:
- Bachelor's degree in any discipline.
-
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