Senior Business Analyst

2 days ago

Ahmedabad, Gujarat, India Tops Infosolutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Collaborate with stakeholders, such as business managers, users, and technical teams, to understand their needs and gather requirements for new projects or process improvements.
  • Analyze current business processes, workflows, and systems to identify areas for improvement, increased efficiency, and cost reduction.
  • Identify gaps between current and desired business processes and propose solutions to bridge those gaps, ensuring that the proposed solutions align with business objectives.
  • Collaborate with technical teams and subject matter experts to design solutions that meet business requirements, considering factors such as feasibility, scalability, and usability.
  • Continuously monitor and evaluate implemented processes and systems, identifying areas for further improvement and suggesting enhancements to drive efficiency and productivity.
  • Experience with Pre-sales development & Post sales development.
  • Managing day to day working relationships with developers / Team Leads of the project/clients, setting and managing delivery/delivery expectations.
  • Great knowledge and experience in estimation techniques, wireframe, creating a project plan, and driving the project from start to finish is a must.
  • Exposure to project management, Project planning, schedule, cost & resource allocation.
  • Document requirements, business rules, and processes using standard methodologies, such as creating user stories, work breakdown structure, process flowcharts, functional specifications, and other relevant documentation.
  • Good experience with tools like: MS Visio, Balsamiq.
  • Timely status reporting to management and to the client.
  • Ability to manage escalations and issue resolution.
  • Consultative role in understanding business / defining frameworks for projects.
  • Delivering and communicating add-on features solutions to clients.
  • Working with the team to ensure delivery of client expectations and ensuring the solution is right and is client quality.
  • Good knowledge of APIS, Web services, Payment Gateways.
  • Analyze complex requirements and suggest solutions based on experience.
  • Prior programming knowledge would be an advantage to this role.

Preferred candidate profile

  • Minimum 4 years of Experience as a BA in IT Service Industry.
  • Proven experience as a Business Analyst role.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas to technical and non-technical stakeholders.
  • Proficiency in business analysis methodologies, tools, and techniques.
  • Familiarity with project management principles and practices.
  • Knowledge of industry best practices and emerging trends in business analysis.

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