payment followup CCD
2 weeks ago
Job Summary:
We are seeking a detail-oriented and proactive Payment Follow-Up Executive to manage outstanding payments and ensure timely collection of receivables. The role involves communicating with clients/customers to follow up on overdue invoices, resolving billing issues, and maintaining accurate records of transactions and interactions.
Key Responsibilities:
- Monitor accounts to identify outstanding invoices and payment delays.
- Follow up with clients/customers via phone calls, emails, or letters to collect overdue payments.
- Maintain accurate records of all communication and payment statuses.
- Resolve billing disputes and escalate complex issues to the appropriate department.
- Coordinate with the sales and finance teams to ensure billing accuracy.
- Generate and send payment reminders and statements of accounts to clients.
- Update customer payment information in accounting systems.
- Prepare regular reports on collection status, aging reports, and recovery forecasts.
- Negotiate payment plans when required.
- Ensure compliance with company policies and relevant financial regulations.
Job Types: Full-time, Permanent
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
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