Solution Design Manager

3 days ago

Gurgaon, Haryana, India BT Group Full time US$ 1,50,000 - US$ 2,00,000 per year
Why this job matters

The Customer Solution Design Manager manages a team in supervising the execution of end-to-end technical designs, ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas.

What you'll be doing

1. Supervises the capture of customer technical requirements and translation to detailed solution design in accordance with design methodology, through the customer solution design team.
2. Manages the execution of the strategy for the global customer solutions organisation, ensuring it is capable of delivering excellence in end-to-end technical solutions.
3. Contributes to the technical direction and in determining optimum solution design for customers.
4. Coordinates customer solution design engagement, facilitating statement of work creation, including any 3rd party deliverables.
5. Supports building strong customer relationships at the senior level through providing specialist service design expertise, and influencing the customer's service strategy and operational decisions.
6. Undertakes change management activities and coordinates customer transition/migration planning and implementation.
7. Undertakes the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies.
8. Coordinates reviews of solutions to ensure full integration across all aspects, ensuring consistency in architecture and technical processes.
9. Coordinates the prioritisation of design and delivery elements, and allocation of project workload to ensure delivery on time and within budget.
10. Champions, continuously develops and shares with team knowledge on emerging trends and changes in customer solution design.
11. Coaches talent, and manages others, to develop capabilities and ensure performance through upskilling, development and recruitment.
12. Implements ways to improve working processes within the area of customer solution design.

The skills you'll need
Troubleshooting Technology Integration Talent Management Decision Making Root Cause Analysis Growth Mindset Risk Management Negotiation Commercial Acumen Solution Design Technology Migration Customer Relationship Management Performance Management Inclusive Leadership Proposal Development Solution Architecture Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.


  • Manager - Pre Sales & Solution Design

    2 weeks ago

    Gurgaon, Haryana, India Freight Tiger Full time

    Job DescriptionAbout The RoleWe are seeking a dynamic Pre-Sales Manager to join our high-growth logistics SaaS business. You will be the bridge between our cutting-edge logistics platform and enterprise clients, driving revenue growth through compelling product demonstrations, solution design, and technical consultation. This role combines deep logistics...

  • Customer Solution Design Professional

    7 days ago

    Gurgaon, Haryana, India BT Group Full time US$ 8,00,000 - US$ 12,00,000 per year

    Why this job matters The Customer Solutions Design Professional supports the creation of end-to-end technical designs and solutions which meet customer needs. What you'll be doing 1. Supports the capture of business requirements and translates it into high quality technical solutions using standard solution approaches.2. Contributes to resolve issues that...

  • Customer Solutions Design Practitioner

    1 week ago

    Gurgaon, Haryana, India BT Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Why this job matters The Customer Solutions Design Practitioner delivers end-to-end technical designs, ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas. What you'll be doing 1. Captures detailed customer...

  • Sales & Solution Design Expert

    16 hours ago

    Gurgaon, Haryana, India beBeeSolution Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

    Job Title: Sales & Solution Design ExpertKey Responsibilities:Deliver compelling product demonstrations to C-level executives and technical stakeholders.Lead technical aspects of sales presentations for enterprise prospects.Craft tailored solution proposals in collaboration with sales teams to understand client requirements.Create technical proposals,...

  • Strategic Freight Solutions Manager

    3 days ago

    Gurgaon, Haryana, India beBeeLogistics Full time ₹ 75,00,000 - ₹ 1,50,00,000

    Freight and Logistics Solutions ManagerWe are seeking a skilled professional to fill the role of Freight and Logistics Solutions Manager. In this position, you will be responsible for providing technical sales support to clients and prospects. Your key responsibilities will include conducting product demonstrations, leading technical aspects of sales...

  • Manager - CX Design

    3 weeks ago

    Gurgaon, Haryana, India Worxwide consulting Full time

    Manager - CX DesignAbout the Role : We are seeking an experienced and strategic Manager CX Design to lead the design and delivery of customer experience solutions for our clients. This role requires a blend of design thinking, user research, digital strategy, and stakeholder management. You will be responsible for translating customer insights into...

  • Solution Manager Ip

    3 weeks ago

    Gurgaon, Haryana, India NOKIA Full time

    Job Category Pre-Sales Degree Level Bachelor s Degree The role involves designing solutioning and supporting complex IP MPLS and Segment Routing networks for government and enterprise clients The individual will collaborate closely with customers sales and engineering teams to deliver high-quality network solutions drive large-scale...

  • 15h Left: Senior Interior Designer

    2 days ago

    Gurgaon, Haryana, India Vidhitsa Design Studio Full time

    We are expanding our team and are inviting experienced designers to join our studio.ABOUT THE ROLEWe are looking for someone who is design-focused, detail-minded, and technically skilled which will work on a range of projects across all phases and scales from sketch design to documentation. Should be able to balance multiple project commitments, sectors, and...

  • Interior Design Internship

    3 days ago

    Gurgaon, Haryana, India Space Matrix Design Consultants Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    About the role:You will be part of our design studio designing Corporate/ Workplace interior projects Working closely with a Senior Designer and other team members, you will support design approaches and develop project design and presentation drawings. In addition, you will support in coordination with other consultants and participate in project meetings...

  • Presales Solution

    3 weeks ago

    Gurgaon, Haryana, India Neolytix Full time

    Job Description: Pre Sales Solution & Bid Manager. Location: Gurgaon, India. Experience Required - 8 To 12 Years. Key Responsibilities:- Drive the full bid lifecycle: opportunity qualification, RFI/RFP/RFQ analysis, solution design, pricing strategy, proposal creation, and submission.- Lead the development of customized, client-focused pitch decks and...