Customer Relationship Manager-Female Candidate Preferred

7 days ago


Gurgaon, Haryana, India Godrej Properties Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role & responsibilities

  • Drive Customer Experience

  • Drive Collections Efficiencies

  • Responsible for reducing customer outstanding

  • Responsible for Process Adherence & Process Audit Scores

  • Customer Query Management by ensuring TATs are met

  • Handles escalated customer complaints / queries (through direct reportees) generated via phone calls, emails, or walk-ins

  • New Process Creation, wherever applicable

  • Coordinates between departments and the customer to resolve customer queries

  • Represents customer queries at the Corporate Office

  • The position requires you to work on Saturday & Sunday, and you can avail comp off in lieu, as set by your supervisor(s)

Preferred candidate profile

Real Estate Industry is Preferred

Female Candidate are Preferred

Interested Candidates can share the resume on or call me on



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