Fiber Home Connect Training Lead
2 days ago
- Posted Date
04 Jul 2025
- Function/Business Area
Human Resources & Training
- Location
Indore
- Job Responsibilities
- Conduct train the trainer programme for master supervisors and
trainers of partners - Carry out revalidation training for Jio giga fiber associates,
engineers and supervisors - Execute performance coaching and on field mentoring
- Manage trainings on how to handle premium customers for Jio fiber
engineers - Articulate and draft actual field scenarios and shared with teams at
head quarters - Support national head quarter teams in designing vernacular content
- Plan and execute buddy ride with newly hired master supervisors
- Ensure handholding of master supervisors for first 30 days
- Monitor and audit buddy ride and certification for Jio fiber
engineers / associates - Drive periodic audit of training infra readiness at partner premises
- Lead audit of training batches at Jio center and partner premises
- Conduct periodic recertification of trainers and facilitators
- Pilot mock home readiness with all connected devices
- Education Requirement
Graduation degree in any discipline (B.E. / B.Tech. / ITI Diploma
preferred)
- Experience Requirement
6 - 10 years
- Skills & Competencies
- Product service knowledge
- Knowledge of IT tools usage
- Planning and organizing skills
- Team management Skills
- Execution skills
- Communication skills
- Coaching skills
- Customer focus
- Location Map : Indore
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