Fiber Home Connect Training Lead

2 days ago

Indore, Madhya Pradesh, India Jio Full time ₹ 15,00,000 - ₹ 25,00,000 per year
  • Posted Date

04 Jul 2025
- Function/Business Area

Human Resources & Training
- Location

Indore
- Job Responsibilities

  1. Conduct train the trainer programme for master supervisors and

    trainers of partners
  2. Carry out revalidation training for Jio giga fiber associates,

    engineers and supervisors
  3. Execute performance coaching and on field mentoring
  4. Manage trainings on how to handle premium customers for Jio fiber

    engineers
  5. Articulate and draft actual field scenarios and shared with teams at

    head quarters
  6. Support national head quarter teams in designing vernacular content
  7. Plan and execute buddy ride with newly hired master supervisors
  8. Ensure handholding of master supervisors for first 30 days
  9. Monitor and audit buddy ride and certification for Jio fiber

    engineers / associates
  10. Drive periodic audit of training infra readiness at partner premises
  11. Lead audit of training batches at Jio center and partner premises
  12. Conduct periodic recertification of trainers and facilitators
  13. Pilot mock home readiness with all connected devices
  14. Education Requirement

Graduation degree in any discipline (B.E. / B.Tech. / ITI Diploma

preferred)
- Experience Requirement

6 - 10 years
- Skills & Competencies

  1. Product service knowledge
  2. Knowledge of IT tools usage
  3. Planning and organizing skills
  4. Team management Skills
  5. Execution skills
  6. Communication skills
  7. Coaching skills
  8. Customer focus
  9. Location Map : Indore

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