CCTV Operator

1 week ago

Ghaziabad, Uttar Pradesh, India G4S Full time ₹ 2,00,000 - ₹ 4,00,000 per year
Job Title: CCTV Operator

Location: South India Zone – Bengaluru, Chennai, Hyderabad, Kochi, Coimbatore, Visakhapatnam, Mysuru, Mangalore, Madurai, Vijayawada, etc. (Deployment based on client/site requirement)

Department: Security Operations / Technical Surveillance

Reports To: Control Room In-charge / Security Supervisor / Assignment Manager

Company: G4S Secure Solutions (India) Pvt. Ltd.

Position Summary:

The CCTV Operator is responsible for operating and monitoring surveillance systems to safeguard people, property, and infrastructure at client locations across South India. This role involves real-time monitoring, incident detection, reporting, and supporting emergency response through CCTV systems, access control integration, and event logging.

Key Responsibilities:

1. CCTV Surveillance Monitoring:

  • Monitor multiple live camera feeds in real-time from control rooms across various zones.

  • Ensure continuous surveillance of critical and sensitive zones such as entry/exit points, lobbies, warehouses, data centers, etc.

  • Immediately alert on-site security supervisors in case of suspicious activity, safety violations, or emergencies.

2. Incident Management:

  • Respond swiftly to unusual or abnormal activity, including intrusion, fire alarms, loitering, or unauthorized access.

  • Maintain video evidence and submit incident clips to relevant teams following chain-of-custody protocols.

  • Assist site teams during live incidents by guiding them using visual monitoring.

3. Access Control Support:

  • Monitor and verify access control events if CCTV is integrated with turnstiles, boom barriers, or biometric systems.

  • Cross-check identity and authorization of personnel or vehicles as per client SOPs.

  • Flag tailgating, force entries, or violation of visitor movement policy.

4. Video Archiving & Retrieval:

  • Ensure timely recording and safe storage of CCTV footage as per the site's retention policy.

  • Retrieve historical footage upon request from the client or internal G4S supervisors.

  • Maintain accurate logbooks of footage access and storage transfers.

5. Equipment Maintenance Support:

  • Conduct regular checks on all CCTV equipment including cameras, DVR/NVRs, monitors, switches, and power backups.

  • Coordinate with the technical support team or client vendor for maintenance, servicing, or repairs.

  • Report any malfunctioning cameras or broken connections immediately.

6. Reporting & Documentation:

  • Maintain daily control room logs, shift handover notes, and incident records.

  • Submit daily/weekly security reports including observations, alerts raised, and footage reviewed.

  • Follow confidentiality protocols and restrict sharing of sensitive visual data.

Eligibility Criteria:
  • Education: Minimum 12th Pass. Diploma in Electronics, IT, or Computer Applications preferred.
  • Experience:

  • 1–3 years of experience in CCTV operation/control room roles

  • Experience in malls, tech parks, industrial plants, hospitals, or logistics hubs preferred

  • Age: 21–45 years
  • Language Proficiency: Working knowledge of English + regional language (Kannada, Tamil, Telugu, Malayalam) is mandatory based on location.
  • Typing & Computer Skills: Basic computer operation skills required (MS Word, Excel, CCTV software usage)
Key Skills & Competencies:

  • Alertness and high situational awareness

  • Familiarity with analog/IP cameras, DVRs/NVRs, VMS platforms

  • Calmness under pressure and strong incident judgment

  • Team coordination and communication

  • Ethical conduct, confidentiality, and integrity

  • Ability to work in 12-hour rotational shifts (day/night)

Work Conditions:

  • 8–12 hour shifts, rotating day/night schedules

  • Indoor, air-conditioned control room environment

  • Uniform and ID card will be issued as per client or site requirements

  • May be required to work on holidays/weekends depending on duty roster

Salary & Benefits:

  • Salary in line with Minimum Wages (Skilled category) for the state – Karnataka, Tamil Nadu, Telangana, Andhra Pradesh, Kerala

  • ESI, PF, Bonus, Gratuity, and Leave benefits as per statutory compliance

  • Accommodation and food may be provided for remote locations or 24x7 duty sites

  • Night duty allowance applicable where relevant

Growth Opportunities within G4S:

CCTV Operator Control Room In-Charge Site Security Supervisor Technical Security Supervisor Operations Executive

Contact details:

  • Mr. Santhosha Arasu (Bengaluru
  • Mr. Nirmal Kumar (Bengaluru
  • Mr. Arvind Kumar (Hyderabad
  • Mr. Arup Mahanaty (Hyderabad
  • Mr. Paneer Selvam (Chennai
  • Mr. Siva Kumar S (Chennai

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