Wipro - Urgent Requirement || Voice Process || Night Shift || Airoli

2 days ago

Navi Mumbai, Maharashtra, India Niit Learning Systems Full time ₹ 3,50,000 - ₹ 10,50,000 per year

We are hiring for our MNC Client in healthcare process.

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We are looking for smart professionals with a great attitude to make every single client interaction delightful

Your Impact as a Customer Service Specialist- Healthcare Process

  • Handle inbound customer calls and resolve queries with professionalism
  • Ensure timely and accurate delivery of service
  • Strive for first-call resolution and high customer satisfaction
  • Maintain quality benchmarks like AHT, CSAT, and compliance metrics
  • Properly document all interactions and follow up where needed
  • Identify areas for process improvement and contribute ideas

Required Experience

  • Excellent communication skills
  • Should be flexible to work in night shifts
  • Proficient in computer usage and Basic knowledge on MSOffice

Designation: Customer Service Specialist- Healthcare Process Education:

  • Graduates can apply except
  • Not eligible - BTech, BCA, BSC - IT, Hospitality and LLB
  • Undergraduates are also eligible.

We Offer You:

  • Defined career roadmap which offers growth opportunities
  • Performance based incentive program**
  • Investment in talent development and skills enhancement
  • Work life balance with 5 day workweek
  • Collaborative environment with best in class professionals
  • Focus on colleague engagement and

* Insurance benefits LOCATION: Airoli ( Mumbai)

Interested candidates, please apply directly or share your resumes on :

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