Head Quality

2 days ago

Aurangabad, Maharashtra, India Varroc Full time US$ 90,000 - US$ 1,20,000 per year

About the Company

Varroc is committed to delivering high-quality automotive components and systems, fostering a culture of continuous improvement and innovation.

About the Role

Establish, monitor and continuously improve Varroc Quality Management System by maintaining certification requirements of customers and third-party agencies. Ensure customer satisfaction and supplier performance improvements through plant quality tests. Facilitate continuous internal quality process and system improvements.

Responsibilities

  • Monitor review activities to sustain certification requirements of the customers, including self-audits and audits by customers.
  • Facilitate certification by external third-party agencies such as International Automotive Task Force (IATF) through yearly plant surveillance audits.
  • Coordinate observations from all plant audits through Plant QA Lead and Plant Head for reporting and submission to the customer.
  • Manage customer complaints through supervision of plant quality leads, including implementation of corrective actions to ensure issues are not repeated.
  • Manage warranty cost reduction by implementing system improvements to reduce early failure rate of parts.
  • Manage customer satisfaction scores improvement through reduction or rejection reduction PPM (parts per million - internal, external).
  • Participate in meetings with customer quality assurance representatives.
  • Develop quality management processes as per the requirement of the customer for the new part.
  • Ensure submission of production part approval process by overseeing testing with R&D and ME and participating in weekly reviews.
  • Ensure continuous improvement to quality by overseeing kaizens, and other improvement techniques, throughout the product life.
  • Design mechanism for component testing and process testing and implement in plants.
  • Oversee plant quality leads to conduct testing on the line and final inspection of parts.
  • Enforce mechanism to improve supplier performance, including any major supplier issues which are affecting part quality and customer matrix.
  • Participate in recruitment process to identify the right talent across positions within the function.
  • Establish individual performance expectations and regularly review individual performance of the team.
  • Identify and create development opportunities for team members to enhance functional knowledge.

Qualifications

BE /Diploma - Mechnical / Production / Automobile with 15+ years of experience.

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