Implementation Engineer

4 days ago

Bengaluru, Karnataka, India I Square Tek Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role & responsibilities

1) Comviva Uno/Ngage Software deployment (that support WAP, MMSC, SMSC, USSD Channels) and deployment of SMS Firewall software.

2) Integrations and testing with various network elements (LB, SMSC, HLR, IN, Billing server, , NMS, etc) and relevant interactions with relevant customer SME/SPOCs.

3) Execution of internal UAT test cases and sharing of result with internal stakeholders

4) Acceptance testing with customer and UAT sign off

5) Reporting of issues to backend engineering team and get the issue resolved. Follow up getting the patches, applying the patches and regression testing of the patches.

6) Regular update to Program Managers/resource managers. Daily onsite report in the prescribed format and escalation of issues and risks.

7) L1/L2 level analysis/troubleshooting of issues and timely escalation to L3 team if issue is of L3 in nature.

8) Presenting self at Customer office on daily basis as per Client calendar and extended support beyond office hours when required.

9) Shall be able to understand the client requirement and communicate back with internal technical team.

10) Preparation of final DSD, solution handover to support team as per the defined process.

11) Regular update to customer.

Preferred candidate profile

a) Shall possess knowledge and working experience of Enterprise Linux platform. Redhat Certified Engineer is preferred.

b) Shall possess knowledge and working knowledge of databases like Oracle and MySQL.

c) Oracle DBA certified engineers with MySQL knowledge preferred.

d) Experience in applications, products deployment and execution of user acceptance test with customer.

e) Should have knowledge in telecom product deployment and have good working knowledge with respect to GSM network and its elements like IN, HLR, MSC, MMSC, USSD gateways, WAP Gateway, Radius Server, GGSN, SMSC and SMS content filtering.

f) Very good communication and collaborator. Shall converse in English and Local language there.

g) Knowledge on SMPP/SNMP/TCP/HTTP/FTP/SMTP/Diameter and UCIP protocols

h) Knowledge in Shell/Perl scripting

i) Shall be good at stakeholder management from process, concerns and end result perspectives.

j) Shall be a good at troubleshooting, debugging applications/products and Linux related issues.

k) Working knowledge of Various Telecom VAS products would be an added advantage.

l) RHEL certification would be an added advantage.

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