Senior Product Analyst

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Senior Product Analyst / Senior BSA (Technical Data Analyst – SAP, Salesforce, JIRA, Anaplan)

Role Overview

The Senior Product Analyst supports the expansion of RTRA by delivering detailed analysis, data harmonization, and process documentation across multiple enterprise systems. This role will contribute to building a unified data model for workforce allocation and portfolio management, ensuring consistency, quality, and business alignment across SAP, Salesforce, JIRA, and Anaplan.

Key Responsibilities

• Conduct detailed data mapping and lineage analysis between enterprise systems and RTRA integration layers.
• Translate business rules and KPIs into data transformation logic in collaboration with data engineers.
• Create Business Requirement Documents (BRDs), functional specs, and test cases that align to delivery milestones.
• Perform data quality validation, exception analysis, and issue triage during integration testing cycles.
• Partner with business SMEs to define future-state process flows and recommend data-driven automation improvements.
• Collaborate with engineering and QA teams to validate reconciliation results and ensure data reliability for reporting and forecasting.
• Ensure consistent use of master data and data definitions across all systems to maintain reporting integrity.

Required Skills & Experience

• 8+ years' experience in data analysis, business systems analysis, or product management within large-scale enterprise environments.
• Proficiency in SQL and Excel for performing complex reconciliations and dataset validations.
• Hands-on experience integrating SAP, Salesforce, JIRA, or Anaplan systems.
• Deep understanding of operational and financial data models.
• Ability to communicate analytical insights and integration implications to non-technical stakeholders.
• Strong familiarity with Agile processes and collaboration tools.

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.