Salesforce QA

4 days ago

Bengaluru, Karnataka, India Atomic North Full time US$ 1,20,000 - US$ 2,40,000 per year

Company: Atomic North Pvt Ltd

Job Title: Salesforce Field Service QA

Location: Bangalore/Chennai

Mode: Hybrid (4 Days in a week)

Duration: Full Time

Shift Timing :- 9:00 AM - 6:00 PM

**Field Service(FSL) exp is mandatory**

**Excellent Communication Skills**

Responsibilities:

  • Develop and execute manual and automated test plans for Salesforce Field Service implementations, configurations, and integrations
  • Validate field service workflows, dispatch logic, mobile technician experiences, and service appointment management
  • Collaborate with Salesforce developers, admins, business analysts, and end-users to ensure feature completeness and functionality
  • Participate in requirement reviews to provide QA insights and testability feedback
  • Perform regression testing, system integration testing (SIT), and user acceptance testing (UAT) support
  • Identify, document, and track defects and issues using tools like Jira, Azure DevOps, or similar
  • Ensure testing is aligned with Salesforce best practices, release schedules, and business goals
  • Work with test data creation and environment validation to support accurate and efficient test cycles
  • Participate in Agile ceremonies including sprint planning, retrospectives, and daily stand-ups

Qualifications:

  • 5+ years of QA experience, including 1–2 years testing Salesforce Field Service or Salesforce Service Cloud
  • Strong understanding of Salesforce architecture, workflows, validation rules, and process automation
  • Experience testing mobile experiences (iOS/Android) related to field service use cases
  • Familiarity with test case management tools and defect tracking systems (e.g., Jira, TestRail)
  • Excellent analytical, problem-solving, and communication skills
  • Ability to work independently and in cross-functional teams

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