Email Support Representative

2 weeks ago


Beltola Guwahati Assam, India Torenia Technologies Pvt Ltd Full time ₹ 3,84,000 - ₹ 4,92,000 per year

Key Responsibilities

Handle inbound and outbound customer interactions via calls/chat/email.

Understand customer needs and provide accurate solutions.

Drive sales through consultative conversations and upselling/cross-selling where applicable.

Meet performance targets (CSAT, Sales, Productivity, Quality, etc.).

Maintain a high level of professionalism and empathy during all customer interactions.


Eligibility Criteria

Minimum 1 year of Customer Service or Sales experience (International BPO preferred).

Excellent communication skills in English (verbal & written).

Ability to work in rotational shifts and rotational offs.

Graduation is mandatory.

Immediate joiners preferred.

Compensation

1 year Customer Service/Sales Exp.: 30K

1 year Core Sales Exp/International BPO .: 41K

Perks-14 Days Accommodation & Tickets / relocation Bonus will be given .

Job Types: Full-time, Permanent, Fresher

Pay: ₹32, ₹41,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Provident Fund

Work Location: In person



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