Helpdesk Support Officer
2 days ago
Key Responsibilities:
- Respond to customer or staff queries via phone, email, or ticketing system
- Record, track, and manage all service requests and issues
- Provide first-level troubleshooting for software, login, or access issues
- Coordinate with technical or IT teams for issue escalation and resolution
- Maintain daily help desk reports and documentation
- Guide users with step-by-step instructions or solutions
- Ensure all requests are resolved within the defined time frame
- Maintain a professional tone and excellent service quality in all communication
Job Type: Full-time
Pay: ₹11, ₹13,448.99 per month
Benefits:
- Provident Fund
Work Location: In person
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IT Helpdesk Executive
2 weeks ago
Cuttack, Orissa, India FIRST GLOBAL SERVICES PRIVATE LIMITED Full time ₹ 1,20,000 - ₹ 1,80,000 per yearWe are Hiring Fresher's cum 0-1 year experiencedAny Back support / Telecalling / Tech support StaffFor Fresher's - 45 Days Free TrainingLocation : Cuttack Choudwar - Gandhi Chak ( Training )Job Location : Bhubaneswar - out side Bhubaneswar alsoHiring in immediate Basis.Job Types: Full-time, FresherPay: ₹10, ₹14,574.92 per monthWork Location: In person
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Helpdesk Support Officer
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Office Assistant
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Officer Maintenance
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Office Receptionist
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Back Office Operations Executive
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Receptionist cum Office Assistant
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IT Manager
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Tech Support
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Office Coordinator
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