Automobile Technician-Uttar Pradesh

1 week ago


Meerut, Uttar Pradesh, India 2coms Full time ₹ 1,20,000 - ₹ 6,00,000 per year

SUMMARY

Job Opening: Automobile Technician

About the Company

Our client is an Indian multinational ride-sharing company that also operates in other business verticals including financial services and cloud kitchens.

Role: Automobile Technician

Responsibilities

  1. Customer Handling
  2. Greet and assist customers with professionalism and courtesy
  3. Verify service requests and capture customer feedback
  4. Communicate repair updates to customers

  5. Diagnosis

  6. Analyze and diagnose scooters for necessary repairs
  7. Update diagnosis reports in the workshop management system
  8. Perform repairs and final inspections based on customer requests

  9. System Handling

  10. Track customer complaints and update the system in real-time
  11. Operate workshop management systems and ensure adherence
  12. Update operational status and ETA in CRM and WMS systems
  13. Check scooter health in the Telematics Command Centre

  14. Technical Repairs

  15. Possess in-depth knowledge of OLA scooters
  16. Perform repair and replacement of scooter parts
  17. Stay updated on OLA technical curriculum and EV news

  18. Process and Operational

  19. Adhere to processes at the Experience Centre
  20. Handle invoicing and payment collections
  21. Maintain service bays and ensure serviceability

  22. Parts Operation

  23. Audit inventory and ensure accuracy
  24. Perform GRN and maintain inventory at the Experience Centre
  25. Manage warranty part reverse logistics

  26. Safety and Compliance

  27. Adhere to uniform and protective gear requirements
  28. Properly handle tool kits and use protective gear
  29. Ensure availability of fire-fighting equipment

Requirements

Requirements:

  • Only male candidates
  • Minimum qualification: 12th pass/diploma/ITI/graduation/post - graduation
  • Minimum experience: 6 months in the automobile service sector

Benefits

Salary: CTC per month including  PF+ ESIC +Incentive


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