Product Lead

Overview
Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.

The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.

In This Role, You Will
As Product Lead, you will be responsible for executing the product roadmap for one or more of our key technology products with the help of cross-functional teams through the entire product lifecycle. You will be providing direction and clarification to the development teams throughout the project and create, prioritize, groom, and manage requirements.

Responsibilities

• Develop an in-depth understanding of the business. products, including its goals and challenges, as well as a comprehensive knowledge of the customers and users of the platform. This involves analyzing their needs, behaviors, and pain points to ensure the product aligns with their expectations and delivers meaningful value.
• Collaborate regularly with product managers on the future roadmap, brainstorm new ideas, and prioritize features, ensuring the backlog remains healthy, well-organized, and aligned with business goals.
• Become a subject matter expert in your product domain, possessing in-depth knowledge and insights that make you the primary point of contact for internal teams seeking guidance and collaboration.
• Develop detailed product specifications that begin by clearly articulating the "why" - the core purpose and value behind the product, feature, or enhancements. These specifications should be thorough in addressing all necessary aspects yet written in a clear and concise manner to ensure they are easily understood by all stakeholders.
• Write comprehensive user stories with detailed acceptance criteria that address all functional and non-functional aspects of the product, including security, data compliance, and other essential requirements.
• Work closely with engineering, design (UX/UI), and other stakeholders to define product requirements and user stories.
• Lead end-to-end product development process, from concept and design to development,

testing, launch and ensuring timely and high

• quality delivery.
• Lead PI (Program Increment) planning and actively participate in key SCRUM ceremonies, including daily standups, backlog refinement, sprint planning, and product demos.
• Should possess a solid grasp of technology platforms, integrations, and system design to collaborate effectively with engineering partners.
• Leverage the power of analytics and data-driven intelligence to assess product performance, user behavior analysis, gather customer feedback, and insights from multiple channels, and make data-informed decisions which enables you to drive excellence through iteration, improvement, and refinement.
• Monitor and analyze key performance indicators (KPIs) and metrics to gauge the effectiveness, adoption, and product outcome.
• Share and present regular updates on the product roadmap and progress to leaders and stakeholders. Clearly highlight any potential risks and outline a plan to address them, ensuring everyone is informed and aligned on the path forward.
• Contribute to a culture of creativity and innovation within the product management team, think outside the box, explore new ideas, and identify opportunities to make our products stand out in the market.

Here's What You Need

• Minimum 7-9 years of career experience with at least 4+ years of product management (PO/PM) experience in technology products.
• Strong product sense with an ability to articulate problems and envision solutions.
• Strong understanding of technology and software development processes, with the ability to communicate effectively with technical teams.
• Inquisitive mindset with excellent analytical, problem-solving, and decision-making skills.
• Ability to manage competing and evolving priorities in a fast-paced environment.
• Ability to handle complex situations, conversations and navigate ambiguity.
• Exceptional interpersonal skills, with the ability to influence, partner and build relationships across all levels of the organization.
• Strong written and verbal communication skills with an ability to communicate directly and clearly.