Credit Card Portfolio Manager
4 days ago
Sales Manager-Retail Sales-Retail Sales
Job Description Credit Card Portfolio Manager
About Kotak Mahindra Bank:
Established in 1985, the Kotak Mahindra Group is one of India's leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group's flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 2 lakh crore. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company's website at
Job role: Credit Card Portfolio Manager
Kotak Credit Cards is the 5th Largest Credit Card issuer in the country by volume. As a portfolio manager for Credit Card business, you will be responsible for developing and executing strategies to increase/retain customer base (AIF), transaction activation, improve customer engagement, and manage right balance between risk and profitability. Analyze portfolio metrics (attrition, customer engagement) at customer segments, MCC, category and suggest portfolio actions to ensure that customer attrition is minimum. Drive activation of card as per RBI master direction and reduce involuntary card closure.
Manage and drive customer life cycle post the card is acquired, this includes communication pertaining to setting up card pin, enable online/international transactions, credit limit, card features, TAD/MAD, customer statement, fraud awareness etc. Work in close collaboration with alliance, product, marketing, ops, legal and compliance team. Optimise customer communication to ensure effective communication with lower cost. Work in close coordination with analytics team to analyse and work on strategy for customer engagement and reduce attrition. Ensure all customer issues are resolved within TAT.
Responsibilities:
- The portfolio manager will be the key stakeholder to drive AIF and reduce voluntary / involuntary card closure.
- Drive card activation and ensure reduction of involuntary card closure
- Manage, drive and tract CLCM communication.
- He/ She is expected to track all business targets and ensure the same are achieved.
- He/ She is expected to introduce strategic business initiatives that help drive higher customer engagement and spends.
Requirements:
Minimum 5-7 years of post MBA experience or Undergraduate (CA) in managing cards portfolio.
Strong analytical skills to understand spend patters, customer segments.
Flexible to constantly iterate. Very granular with an eye for detail.
-
Credit Manager
8 hours ago
Ahmedabad, -Ahmedabad-Siddhi Vinayak Complex-Satelliate-GUJ, Ahmedabad, Gujarat, India Kotak Mahindra Bank Full time ₹ 4,00,000 - ₹ 8,00,000 per yearLocation Credit Manager - CV & CE-COMMERCIAL VEHICLE-Credit Common Cost Allocation - CV,CE & SAThe Credit Manager - CV & CE is responsible for managing credit operations related to commercial vehicles and construction equipment. This role involves evaluating credit applications, assessing risk, and ensuring compliance with credit policies and procedures
-
Portfolio Relationship Manager
2 weeks ago
Ahmedabad, -Ahmedabad-Siddhi Vinayak Complex-Satelliate-GUJ, Ahmedabad, Gujarat, India Kotak Mahindra Bank Full time ₹ 8,00,000 - ₹ 12,00,000 per yearPortfolio Relationship Manager-BRANCH BANKING-POS (Point of Sale)The Portfolio Relationship Manager will be responsible for managing client portfolios and building strong relationships with clients. They will work closely with the Branch Banking team and focus on Point of Sale (POS) services. The role involves providing financial advice and ensuring customer...
-
Relationship Manager
2 days ago
Ahmedabad, -Ahmedabad-Siddhi Vinayak Complex-Satelliate-GUJ, Ahmedabad, Gujarat, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRelationship Manager - HF-HOUSING FINANCE-Sales Job role:Manage sales and distribution through the cross channel and open market channels Ensure unilateral growth by adding new DSAs / Branches Manage and grow the Direct Sales team and focus on increased Productivity Marketing and encashing catchment areas Meeting HNI clients and explaining...
-
Sales Manager
2 days ago
Ahmedabad, -Ahmedabad-Siddhi Vinayak Complex-Satelliate-GUJ, Ahmedabad, Gujarat, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRM - Open Market - HF-HOUSING FINANCE-Sales Job description:Manage sales and distribution of Home loan from Digital channel. Manage and grow the Direct Sales team and focus on increasing their productivity. Ensure timely updation of lead status as per the policy of the bank. Ensuring Top Class service to Customers for better NPS (Net Promoter...
-
Credit Card Sales
1 week ago
Ahmedabad, India KV Organization Full time1.Generation of leads by finding interested customers in credit cards in your area 3. Finally close the deal and solve the enquiries of customer. Emoluments basis: minimum target per month is 5 cards ) on the sell of upto 10 cards - rupees 500 per card more than 10 card upto 20 cards - rupees 600 per card over and above 10 card **Salary**: Up to...
-
Ahmedabad, -Ahmedabad-Siddhi Vinayak Complex-Satelliate-GUJ, Ahmedabad, Gujarat, India Kotak Mahindra Bank Full timeRelationship Manager-Portfolio-AGRI-FIN-PROJECTS (AF)-Marketing Branches OperationsThe Relationship Manager-Portfolio-AGRI-FIN-PROJECTS will be responsible for marketing branches operations in Ahmedabad, Gujarat. The role involves managing relationships with clients and ensuring the successful execution of agricultural, financial, and project portfolios
-
Credit Card Sales Executive
2 days ago
Ahmedabad, India Binaryclues Full timeCredit Card Sales Executive - Incentive Plan up to ₹40,000 Job Summary: We are seeking a dynamic and results-oriented Credit Card Sales Executive to join our team. As a Sales Executive, you will be responsible for promoting and selling credit card products to potential customers. In addition to a competitive base salary, we offer an attractive incentive...
-
Relationship Manager
2 weeks ago
Ahmedabad, -Ahmedabad-Siddhi Vinayak Complex-Satelliate-GUJ, Ahmedabad, Gujarat, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRelationship Manager - LAP - HF Loan Against Property (LAP)-Sales Relationship Manager-Loan Against Property Location Mumbai Reporting Relationships Location Manager The 'Loan Against Property (LAP)' Business vertical is the part of 'Secured Assets' division of the Consumer Bank. This vertical specializes in acquiring retail customers for...
-
Senior Manager
3 weeks ago
Ahmedabad, India SBI Card Full timeJob Description Job Description About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in...
-
Sales Manager
2 days ago
Ahmedabad, -Ahmedabad-Siddhi Vinayak Complex-Satelliate-GUJ, Ahmedabad, Gujarat, India Kotak Mahindra Bank Full timeSales Manager-CREDIT CARD-Direct Channels VKYC Officer - Thane, Neptune Office Job RoleTo Attend the inbound calls of customers in VKYC and process the queries & requests to customer's satisfaction Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer "delight" and...