IT Security Analyst I

1 week ago

Hyderabad, Telangana, India Stefanini North America and APAC Full time US$ 1,25,000 - US$ 1,75,000 per year

Details
Job Description

Job Summary
We are looking for a highly motivated and detail-oriented Zscaler Security Engineer to support and manage enterprise-level cloud security services. This role will focus on managing Zscaler"s core platforms - ZIA, ZPA, ZDX - and ensure the Client Connector is correctly configured, deployed, and updated. The ideal candidate will have a strong background in cloud security, network security, and user experience optimization.

Key Responsibilities

  • Zscaler Internet Access (ZIA):

  • Configure and maintain web filtering, SSL inspection, firewall rules, and DLP policies.

  • Manage authentication and user access using SAML, SCIM, and IdP integrations.
  • Monitor logs, policy hits, and troubleshoot access issues using ZIA logs and analytics.

Zscaler Private Access (ZPA)

  • Deploy and maintain App Connectors, Segment Groups, and Application Segments.
  • Build and enforce least-privilege access controls for private applications.
  • Integrate with identity providers and configure SCIM-based provisioning.
  • Perform deep-dive diagnostics on internal application access issues.

Zscaler Digital Experience (ZDX)

  • Monitor application performance, endpoint health, and network latency.
  • Correlate end-user experience data with network and application behavior.
  • Create custom dashboards and reports to track SLA and availability.

Zscaler Client Connector (ZCC)

  • Manage lifecycle of Client Connector including packaging, deployment, upgrades.
  • Configure location awareness, App profile, forwarding profiles, and authentication settings.
  • Troubleshoot client connectivity, forwarding failures, and tunneling issues.
  • Ensure policies are consistently applied across distributed endpoints.

Additional Responsibilities

  • Perform routine health checks and Zscaler platform version audits.
  • Engage with Zscaler TAC and support for advanced troubleshooting.
  • Maintain compliance with internal policies and external regulatory frameworks.
  • Participate in global rollout and migration projects (e.g., PAC to ZCC, CentOS to RHEL9 for App Connectors).
  • Lead pilot testing and phased deployments for new Zscaler features or versions.
  • Monitor certificate renewals, provisioning key rotation, and access group hygiene.

Job Requirements

Essential Skills & Qualifications

  • Bachelor"s degree or higher in Computer Science, Information Technology, Cybersecurity, or a related discipline
  • Solid understanding of the SOC environment
  • Strong quantitative, analytical, data-driven intuition, and problem-solving abilities
  • Extensive knowledge of ZIA, ZPA, ZDX, and ZCC platforms
  • Proficient in troubleshooting HTTP/HTTPS, VPN, DNS, GRE/IPSec tunnels, SAML, and SCIM
  • Familiarity with PAC file logic and traffic forwarding methods
  • Experience with Identity Providers (IdPs) such as Okta, Azure AD, or PingFederate
  • Strong scripting or automation skills (e.g., PowerShell, Python, or Terraform) are a plus
  • Experience in a global team setting is preferred
  • Ability to work both collaboratively and independently is essential
  • Should be open to rotational shifts

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