Lead Process CoE Geo

4 days ago


Kumardungi Jharkhand, India Bajaj Allianz General Insurance Full time ₹ 5,00,000 - ₹ 10,00,000 per year
  • Operations: -

  • Extend support to operations team spread across geographies to address operational issues faced on daily basis including policy issuance in GIOS/Tab/Maximus

  • Ensure refunds are process on agreed TATA/SLA's based on the level of approvals at each stakeholders end.
  • Ensure nil PDA at any point of time by keeping track through formal process / mechanism
  • Identify gaps & provide solution to arrest increase in PDAs
  • Publish Region wise/Area wise/ Channel wise/ Employee wise PDA reports
  • Develop STPs in coordination with respective UW channels to improve external policy issuances
  • Live support to Channel partners/Channels/Internal employees on policy issuance

  • Licensing & MIS:

  • Coordinate to create new codes as per various categories of onboarding channel partners

  • Mapping & remapping of IMD/Sub IMD/Employees to the right offices
  • Support regions/area offices/bank branches in IRDAI trainings for code generation
  • Publish MIS on external policy issuances.
  • Support channels/functions/team members to maximum utilization of available tools to improve productivity

  • Administration Support :

  • Coordinate with Central admin team in setting up new offices

  • Coordinate with Central admin team in providing infra support to new & existing offices
  • Support regions/offices in legal documentation process

Manage overall vendors including P2P process and ensure timely delivery of requirement.



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