
Customer Care Representative(Femae)
7 days ago
Job Title: Customer Care Executive
Company: HOOQX
Location: Salt Lake Sector V, Kolkata
Job Type: Full-time (Work from Office)
About the Role
HOOQX is seeking a proactive and confident Customer Care Executive to handle communication and support for our international clients. The ideal candidate should have prior experience in dealing with international customers and possess excellent English communication skills—both verbal and written. The role requires strong interpersonal abilities, patience, and professionalism to deliver top-notch customer service.
Key Responsibilities
- Handle inbound and outbound calls, emails, or chats with international clients and customers.
- Provide accurate information regarding products, services, and project updates.
- Resolve customer queries and concerns promptly and professionally.
- Maintain records of customer interactions and transactions.
- Collaborate with internal teams to ensure client satisfaction and smooth communication flow.
- Follow up with customers to ensure their issues are resolved and feedback is recorded.
- Maintain a positive, empathetic, and professional attitude toward clients at all times.
Requirements
- Minimum 2–3 years of experience in international customer service or client communication.
- Fluent in English (both spoken and written) — strong grammar and clarity required.
- Excellent communication, listening, and problem-solving skills.
- Comfortable working in a fast-paced, client-focused environment.
- Ability to multitask, prioritize, and manage time effectively.
- Basic knowledge of MS Office and CRM tools preferred.
Qualifications
- Graduate in any discipline.
- Prior experience in an international BPO or client-handling environment will be an added advantage.
Salary
- INR 12,000 – 20,000 per month (or higher, depending on experience and last drawn salary).
Why Join HOOQX?
- Opportunity to work with global clients.
- Professional growth in a fast-growing digital company.
- Supportive and energetic work culture.
Job Type: Full-time
Pay: ₹12, ₹20,000.00 per month
Experience:
- International voice process: 2 years (Preferred)
- Executive Assistant: 2 years (Preferred)
Work Location: In person
-
Customer Care Supervisor
2 weeks ago
Salt Lake, Kolkata, West Bengal, India 7eventzz.com Full time**Key Responsibilities**: - Supervise and lead the customer care team to ensure they meet performance goals and provide excellent customer service. - Monitor and evaluate the performance of customer care representatives, providing regular feedback and coaching. - Handle escalated customer complaints and issues, ensuring timely and effective resolution. -...
-
Fresher Customer Care
4 days ago
Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full timeAs a Customer Care Representative, you will be the primary point of contact for our valued customers. You will handle inquiries, resolve issues, and ensure that every interaction leaves a positive impression. This is an entry-level position suitable for fresh graduates who are eager to learn, grow, and make a difference in the lives of our customers. **Job...
-
Customer Care Executive
6 days ago
Salt Lake, Kolkata, West Bengal, India FastInfo Legal Services Pvt Ltd Full timeA Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk...
-
Customer Care Representative
2 days ago
Salt Lake, Kolkata, West Bengal, India Upturn United Consultancy Private Limited. Full timeWe are hiring for customer care executive for our law firm in Salt Lake Sector V. **Both male and female can apply.** **Freshers are also welcome.** Key Responsibilities: - Customer Interaction: - Provide accurate information about products, services, pricing, and policies. - Assist customers with placing orders, tracking shipments, processing returns,...
-
Customer Care Representative
1 week ago
Salt Lake, Kolkata, West Bengal, India Career Comfort Full timeUrgent hiring for an MNC in Kolkata **(Night Shift)** Job position: Customer Care Executive **Excellent communication skills in English** **Job Perks**: - Salary 15K to 19K (inhand, depending upon experience) - Work from office - Fixed weekend (Sat & Sun) off - Cab drop facility provided - No Sales, No Target - Travel Allowance - Subsidised meals - PF &...
-
Customer Care Executive
2 weeks ago
Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full timeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Care Representative. As a vital member of our customer support team, you will be responsible for ensuring an exceptional customer experience and satisfaction. **Key Responsibilities**: - **Customer Interaction**: - Handle customer inquiries, complaints, and requests...
-
Customer Care Executive
2 weeks ago
Salt Lake, Kolkata, West Bengal, India Fastinfo legal services pvt ltd Full time**Customer Care Executive (B.COM)** We are looking for an enthusiastic CUSTOMER CARE EXECUTIVE (OUTBOUND SALES-ENGLISH TELECALLER) to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent English...
-
Customer Care Representative
10 hours ago
New Town, Kolkata, West Bengal, India RAKS INTEGRATED FACILITY PRIVATE LIMITED Full timeIt's a basically customer care representative job not a sales job please contact me if you guys are interested and no charges are applicable in this job it's totally free you can come for walk in interview Pay: ₹11,280.27 - ₹21,725.33 per month Compensation Package: - Performance bonus Schedule: - Day shift **Language**: - Hindi (preferred) -...
-
Customer Care Executive
2 weeks ago
Salt Lake, Kolkata, West Bengal, India Code Design Club Full time#URGENT OPENING FOR CUSTOMER CARE EXECUTIVE Hi We are looking for a well-spoken Telesales Executives to be responsible for soliciting sales over the Phone. The telesales executive’s responsibilities include contacting potential customers, reading from a prescribed script, focusing on generating leads and transfer to Floor Managers, and documenting...
-
Customer Service Representative
6 days ago
Salt Lake, Kolkata, West Bengal, India Zacks Research Pvt.Ltd. Full time**Job Title**: Customer Service Representative (Blended Process) **Job Location**:West Bengal, Kolkata (Salt Lake) **Role Description**: This is a full-time on-site role for a **Customer Service Representative (Blended process)** at Zacks Research Pvt. Ltd. The Customer Service Representative will be responsible for providing exceptional customer support...