Unit Manager/Senior Unit Manager

21 hours ago

Pune, Maharashtra, India Bajaj Finance Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Unit Manager - Digital Platforms/Senior Unit Manager - Digital Platforms - About The Role

Unit Manager - Digital Platforms/Senior Unit Manager - Digital Platforms

Job Purpose

Capability development for Bajaj Finserv digital assets (App and web). Work closely with COE to gather requirements, and with IT to deliver any new requirement or enhancement in existing capabilities. Once any capability goes live, ensure it is functional at all times by tracking key performance metrics using multiple tools. All capabilities on the platform will lead to increased adoption of App and Web, contributing to business, engagement, increased traffic, and conversions.

Duties and Responsibilities- Ensure customer facing capabilities are envisaged, delivered, and functioning with attention to detail:
- Understanding business/service requirement
- Ensuring that the requirement is delivered in a customer intuitive manner
- Ensuring the right communication reaches out to the customer to ensure engagement with the application and caters to business/service needs
- Management of any asset in the digital platform:
- Ensure it is working fine at all times
- Research and benchmark similar capabilities in the market to improve the asset
- Personalization of properties on the Digital Platform for driving business priorities
- Work with IT and Data Science Teams to provide specific views on prioritized business modules to customers, including segmentation based on personas and creating front-end capabilities for display on platforms
- Tracking key metrics:
- Click to next view success %
- App launches, driving DAU (Daily Active Users), MAU (Monthly Active Users)
- Service utilization via digital assets
- Ensuring feature adoption increases customer retention on Bajaj Finserv Digital Assets
- Targets achieved (planned versus actual business or service numbers)
- Analyzing and evaluating effective activities to keep the customer engaged on the Platform:
- Measure the last activity with the latest engagement activity to understand what works and what doesnt
- Benchmark engagement activity with the industry
- Analyze engagement activity to determine which engagement products should be included in the application
- Identifying and timely fixing of issues while observing customer behavior in production:
- Ensure TAT is within limits for issue resolution
- Involve stakeholders responsible for debugging and resolving issues
- Timely communication to ensure customer engagement without disruption
- MIS and Power BI dashboards:
- Tracking of traffic, leads, conversions via Power BI dashboards
- Publishing latest updates of customer activity on assets
- Engaging with data/business team to understand customer engagement trends
- Maintaining track of daily activities for release, service, issues, and engagement

Key Decisions / Dimensions- BRD scenarios writing and test case creation (using Gen AI)
- Solutioning based on linked backend systems
- Working with Platform Content Management System tools for delivering front-end assets
- Developing new ideas and ensuring compliance to increase App engagement and adoption

Major Challenges- Prioritization of multiple requirements from business, performance marketing, and regulatory teams
- Simultaneous management of multiple stakeholders
- Ensuring customer engagement on the asset

Required Qualifications and Experience

Qualifications- Post-GraduationMBA

Work Experience- 2-3 Years in App/Web development domain

s Keywords- Project management
- CleverTap
- Medallia
- Pimcore
- Google Analytics
- Azure
- MS Excel
- MS Power Point

  • Unit Manager/Senior Unit Manager

    3 days ago

    Pune, Maharashtra, India Bajaj Finance Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Unit Manager - Corporate Audit Services/Senior Unit Manager - Corporate Audit Services - About The Role Unit Manager - Corporate Audit Services / Senior Unit Manager - Corporate Audit ServicesJob PurposeTo act as a key team member of the Corporate Audit Services (CAS). Ensure contribution in planning, scoping, and execution of business/function reviews...

  • Unit Manager

    5 days ago

    Pune, Maharashtra, India Bajaj Finance Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Unit Manager - Risk / Senior Unit Manager - Risk  Job Purpose  This position is open with Bajaj Finance Ltd. Duties and Responsibilities- Design and build dashboards for the Horizontal Risk Unit using Tableau.- Develop and monitor frequent MIS reports using SSRS and Tableau.- Deep dive into Risk KPI metrics and manage risk deck and reports.- Publish data...

  • Unit Manager

    3 days ago

    Pune, Maharashtra, India Bajaj Finance Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Unit Manager - Administration/Senior Unit Manager - Administration About The Role Unit Manager - Administration / Senior Unit Manager - AdministrationJob PurposeThis position is open with Bajaj Finance Ltd.Culture Anchor:- Have high ambitions Inspires the team to aim for higher targets and supports in achieving them.- Own It Acknowledges uncertainty and...

  • Unit Manager/Senior Unit Manager

    3 days ago

    Pune, Maharashtra, India Bajaj Finance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Unit Manager - Digital Platforms/Senior Unit Manager - Digital Platforms - About The Role Unit Manager - Digital Platforms/Senior Unit Manager - Digital PlatformsJob PurposeCapability development for Bajaj Finserv digital assets (App and web). Work closely with COE to gather requirements, and with IT to deliver any new requirement or enhancement in existing...

  • Unit Manager

    7 days ago

    Pune, Maharashtra, India Bajaj Finance Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Unit Manager - IT / Senior Unit Manager - IT  Job Purpose  This position is open with Bajaj Finance Ltd. Duties and Responsibilities- Work as part of IT Compliance team for one of the largest NBFC - BFL.- Jointly own, execute, and manage the Annual Operating Plan (AOP) of the IT Compliance unit under the guidance of the National Head.- Jointly execute &...

  • Senior Unit Manager

    1 week ago

    Pune, Maharashtra, India Bajaj Finserv Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Risk- Pune Corporate Office - FountainheadPosted On10 Sep 2025End Date10 Sep 2026Required Experience2 - 3 YearsBASIC SECTIONJob LevelGB04Job TitleSenior Unit Manager - Risk, Risk - Horizontal, Risk - Partnership DAJob LocationCountryIndiaStateMAHARASHTRARegionWestCityPuneLocation NamePune Corporate Office - FountainheadTierTier 1SkillsSKILLSKILLS AS PER...

  • Unit Operations Manager

    2 weeks ago

    Pune, Maharashtra, India beBeeOperations Full time ₹ 8,00,000 - ₹ 10,00,000

    Unit Operations RoleWe are seeking a skilled and experienced individual to fill the position of Unit Operations Manager at Shoppers Stop. The successful candidate will be responsible for the smooth operation of our units, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Manage security and housekeeping costs to optimize...

  • Senior Unit Manager

    2 weeks ago

    Pune, Maharashtra, India Bajaj Finserv Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    ITPune Corporate Office - MantriPosted On10 Jul 2025End Date10 Jul 2026Required Experience1 - 3 YearsBASIC SECTIONJob LevelGB04Job TitleSenior Unit Manager - IT, 3in1, SuperApp - DeliveryJob LocationCountryIndiaStateMAHARASHTRARegionWestCityPuneLocation NamePune Corporate Office - MantriTierTier 1SkillsSKILLSKILLS AS PER JDMinimum QualificationOTHERSJOB...

  • Unit Manager

    2 weeks ago

    Pune, Maharashtra, India Bajaj Finserv Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Risk- Pune Corporate Office - FountainheadPosted On02 Sep 2025End Date02 Sep 2026Required Experience2 - 3 YearsBASIC SECTIONJob LevelGB04Job TitleUnit Manager - Risk, Risk - Horizontal, Risk - Partnership DAJob LocationCountryIndiaStateMAHARASHTRARegionWestCityPuneLocation NamePune Corporate Office - FountainheadTierTier 1SkillsSKILLSKILLS AS PER JDMinimum...

  • Senior Unit Operations Manager

    2 weeks ago

    Pune, Maharashtra, India beBeeOperations Full time ₹ 9,00,000 - ₹ 12,00,000

    Our ideal candidate will be responsible for delivering key results by implementing and enforcing food and beverage standard operating procedures. This will ensure quality, hygiene, and customer satisfaction across all areas of the unit.Develop and implement effective food cost control measures to minimize waste and optimize labor usage in order to achieve...