Manual Tester

1 week ago

Mumbai, Maharashtra, India STEP One Step Ahead Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Role Summary

We are seeking a skilled and detail-oriented QA Engineer with hands-on experience or strong understanding of 
CRM
 platforms, particularly 
CRM
NEXT. The ideal candidate will be responsible for designing, documenting, and executing test strategies for 
CRM
NEXT modules across Sales, Service, Customer 360, Marketing, and Omnichannel. You will ensure that application changes meet business requirements and are defect-free before deployment.

Key Responsibilities

  • Understand business requirements, workflows, and system behavior of 
    CRM
    NEXT modules.
  • Prepare and maintain test plans, test cases (positive, negative, boundary), and test data.
  • Perform functional, integration, regression, and UI testing across 
    CRM
    NEXT features.
  • Log defects in tools like JIRA and collaborate with development teams to ensure resolution.
  • Validate fixes and perform re-testing and regression as needed.
  • Work closely with BA, Dev, and UAT teams to validate 
    CRM
    NEXT customizations.
  • Perform data validation from 
    CRM
    NEXT to backend databases or reports.
  • Participate in Agile/Scrum ceremonies and support sprint-based testing cycles.
  • Ensure thorough documentation of test results and provide regular QA status updates.
  • Contribute to the creation of automation test scripts (optional but preferred).

Must-Have Skills

  • Experience in manual testing with strong knowledge of STLC and SDLC.
  • Good understanding of CRMNEXT or any other CRM platforms (Salesforce, Zoho, Microsoft Dynamics).
  • Experience in writing and executing test cases for CRM, Sales/Service processes.
  • Working knowledge of defect management tools (e.g., JIRA, Bugzilla).
  • Excellent attention to detail and ability to troubleshoot issues across modules.
  • Strong verbal and w
    r
    itten communication skills.

Job Location - Airoli

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