Hotel Receptionist

5 days ago


Tanjore, Tamil Nadu, India Abi's Hotel Group Full time ₹ 1,44,000 - ₹ 2,40,000 per year

The Front Office Receptionist is the first point of contact for guests, responsible for delivering excellent guest service, handling check-in/check-out, managing reservations, and ensuring smooth front office operations while maintaining professional behavior and appearance at all times.

  • Greet guests professionally upon arrival and handle check-in/check-out smoothly.

  • Manage reservations, cancellations, and modifications accurately.

  • Handle all guest inquiries, complaints, and requests efficiently and politely.

  • Coordinate with other departments (Housekeeping, F&B, Maintenance) to ensure seamless guest experience.

  • Manage calls, emails, and online communications in a timely and professional manner.

  • Collect payments, handle cash, and maintain accurate billing and guest records.

  • Maintain the front desk area clean, presentable, and organized at all times.

  • Follow hotel security protocols and manage emergency procedures responsibly.

Job Type: Full-time

Pay: ₹12, ₹20,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Paid time off

Experience:

  • Hotel: 2 years (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Overnight Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person



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