Hotel Receptionist

The Front Office Receptionist is the first point of contact for guests, responsible for delivering excellent guest service, handling check-in/check-out, managing reservations, and ensuring smooth front office operations while maintaining professional behavior and appearance at all times.

• Greet guests professionally upon arrival and handle check-in/check-out smoothly.

• Manage reservations, cancellations, and modifications accurately.

• Handle all guest inquiries, complaints, and requests efficiently and politely.

• Coordinate with other departments (Housekeeping, F&B, Maintenance) to ensure seamless guest experience.

• Manage calls, emails, and online communications in a timely and professional manner.

• Collect payments, handle cash, and maintain accurate billing and guest records.

• Maintain the front desk area clean, presentable, and organized at all times.

• Follow hotel security protocols and manage emergency procedures responsibly.

Job Type: Full-time

Pay: ₹12, ₹20,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Paid time off

Experience:

• Hotel: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Overnight Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person