Data Support Analyst/Engineer

2 days ago

Coimbatore, Tamil Nadu, India Computer Task Group Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Junior Data Support Engineer Job Description

Are you passionate about data and eager to grow your career?

Whether you already have some experience in data or you're just starting out, this is your opportunity to learn, develop, and make an impact in a dynamic environment

What You'll Do

  • Support end-users by delivering solutions for requests and incident related to Power BI, SSRS reports, subscriptions, data content, and data quality.
  • Monitor and maintain the analytics platform, ensuring daily ETL processes run smoothly; troubleshoot and resolve incidents independently or with senior support.
  • Develop smaller change requests: implement dataflows and pipelines or build Power BI dashboards.
  • Collaborate with data architects and senior engineers to design and implement solutions.
  • Ensure platform health by monitoring job execution, following up on incidents, and maintaining SLAs.
  • Grow your skills through on-the-job learning and relevant certifications.

What You Need to Succeed

  • Critical mindset with focus on accuracy and correctness.
  • Ability to work independently, take ownership, and deliver results.
  • Strong communication skills and fluency in English.
  • Some experience with Power BI and SQL (queries and procedures).
  • Passion for data, demonstrated through projects or self-learning.

Support Requirements

  • Working knowledge in a support environment.
  • Good understanding of Incident and Problem Management and SLAs.
  • Familiarity with ITIL principles.
  • Knowledge of ticketing tools.

Nice-to-Have Skills

  • Knowledge of Azure data stack (Azure SQL DB, DataFactory, Databricks).
  • Experience with ETL development (T-SQL, SSMS) and Microsoft BI stack (SSIS, SSAS, SSRS).
  • Understanding of data warehouse principles (Kimball, Inmon, Data Vault).
  • Familiarity with PowerShell, Python, or other programming languages.
  • Awareness of DTAP environments, Azure DevOps, and general IT principles.

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