Client Servicing
11 hours ago
Overview
We are looking for a proactive
Client Servicing Executive
to manage client relationships, coordinate digital marketing deliverables, and ensure smooth project execution. The ideal candidate should have strong communication skills and a good understanding of digital marketing.
Key Responsibilities
- Act as the primary point of contact for clients and manage day-to-day communication.
- Understand client requirements, campaign goals, and project timelines.
- Coordinate with internal teams (content, design, performance, SEO, operations) to ensure timely deliverables.
- Prepare campaign plans, reports, and performance updates.
- Maintain project trackers, status sheets, and follow-ups to ensure on-time execution.
- Manage client expectations, feedback loops, and ensure high satisfaction levels.
- Identify opportunities to upsell or cross-sell digital marketing services.
- Ensure quality control of all deliverables before client submission.
Skills & Qualifications
- 0–3 years of experience in client servicing/account management (digital agency preferred).
- Strong understanding of digital marketing (social media, paid ads, SEO, content etc.).
- Excellent communication, presentation, and coordination skills.
- Ability to handle multiple projects and deadlines.
- Strong organizational and follow-up skills.
- Proficiency in Excel/Sheets, project management tools, and reporting tools.
Interested candidates can share their CVs on
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