Senior Manager, Payroll Core Data

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

Job Summary

As the Senior Manager of Payroll Core Data, you will lead a global team responsible for ensuring the integrity, accuracy, and efficiency of payroll-related data across multiple systems. In addition to overseeing payroll data governance and HRIS processes, you will manage the Project Management and Workforce Management teams, ensuring alignment with organizational goals and operational excellence. This role requires deep expertise in HRIS, data governance, and leadership, with a strong focus on strategic planning, cross-functional collaboration, and continuous improvement.

The team will execute a broad range of HRIS data management and payroll configuration tasks, including updates to employee records, job classifications, pay rates, and benefit programs within the Client Data Change Management (CDCM) function. Responsibilities also include managing case workflows in PPT and Solution Centers, handling PARs, customer follow-ups, and PHI form reviews. Additionally, the role supports payroll compliance and tax operations by processing one-time check reports, managing classification updates, and coordinating tax documentation and offboarding procedures. Accuracy, compliance awareness, and the ability to manage high-volume, cross-functional tasks are essential for success.

Key Responsibilities Responsibility % Time Allocation

• Develop deep understanding of all HR/payroll systems and their impact on data integrity 5%
• Manage customer escalations and ensure resolution with root cause analysis 5%
• Lead or support strategic and tactical projects related to technology and process improvements 5%
• Collaborate with cross-functional teams to provide expert input on strategic initiatives 5%
• Oversee test case development and execution for system enhancements 5%
• Translate corporate goals into actionable team-level objectives 5%
• Manage workforce scheduling, workload distribution, and service delivery (Workforce Management) 5%
• Lead Project Management team to deliver initiatives on time and within scope 5%
• Define and monitor KPIs to ensure data accuracy and service excellence 5%
• Design and implement onboarding, training, and mentorship programs for team development 5%
• Provide leadership training on hiring, performance management, and disciplinary actions 5%
• Identify and implement process improvements to enhance efficiency and reduce costs 5%
• Drive year-over-year improvements in customer satisfaction and employee engagement 5%
• Guide and support leaders across levels to develop skills and navigate challenges 5%
• Delegate complex projects to team leads while maintaining oversight 5%
• Perform other duties and special projects as assigned 5%

Qualifications

Education:

• Bachelor's/Master's in HR, Business Administration, Information Systems, or related field

Experience:

• 12+ years overall, with 5+ years in HRIS, payroll, or data management
• 2+ years in senior leadership, preferably global/shared services

Preferred Certifications: 

• PMP, SPHR, CPP, CEBS, PeopleSoft 9.2, Indian Payroll & Compliance

Skills & Competencies

• Strong leadership and team-building capabilities
• Expert knowledge of payroll, benefits, and employment laws
• Advanced proficiency in MS Excel and Office Suite
• Excellent analytical, problem-solving, and conflict resolution skills
• Ability to manage multiple priorities in a fast-paced environment
• High ethical standards and commitment to compliance

Work Environment

• Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. 
• This position is 100% in office.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact to request such an accommodation.