Project Manager

6 days ago

Pune, Maharashtra, India ZS Full time ₹ 1,20,000 - ₹ 1,80,000 per year

What Youll Do

Team Management activities:

  • Manage PMO team to enable smooth delivery of the client engagements

  • Coordinate regular cross-office team meetings between offshore and onshore team

  • Plan for PMO team members individual goals and guide them in their learning

  • Facilitate induction of new team members into the team by coordinating kick-off meetings and getting appropriate system accesses

  • Coordinate and support administrative requirements for team events.

PMO activities:

  • Own PMO processes and tools (e. g, project charter, ticket management system, issue management, communication and reporting, knowledge management, etc.)

  • Ensures quality of deliverables sent out by the PMO team

  • Manages utilization of the team members by ensuring regular task tracking

  • Coordinate with team members to track the adherence on project processes and ensure 100% compliance on all the program SLAs

  • Facilitate regular updating of project performance summaries (e.g., financials, utilization, SLA metrics)

  • Oversee Program Risk Management process to ensure timely and accurate reporting of risks

  • Maintain SOP documents repository and ensure timely updates and version control

  • Contribute to continuous improvement leveraging various internal or external assets in consensus with key stakeholders

  • Manage onboarding/off boarding, training and team compliance

  • Manage asset (client laptops/phones) record-keeping

  • Manage PMO assets and be a single point of contact for the team on any queries on relevant topics

  • Coordinate with key stakeholders for timely renewal of legal documents and flag upcoming billing milestones and preemptively communicate to program manager.

Client Coordination:

  • Collaborate with the clients admin/support group to set up meetings & seminars

  • Follow-up with clients PMO team on any issues with the PMO tools/processes that are shared across ZS and client (e.g., ticket management system, etc.)

  • Work directly with clients PMO team on updating and sharing performance summaries (financials, utilization, SLA metrics) with key stakeholders.

What Youll Bring

  • Graduate with 3 years plus of experience in Project Management, or a Post Graduate in MBA with years plus of experience in Project Management

  • Organized and self- motivated

  • Good knowledge of Project Management Processes and tools

  • Proficient on MS Excel with working knowledge of PowerPoint and Word

  • Good verbal and written communication, pleasing personality

  • Customer focused

  • Good interpersonal skills

  • Extremely high on initiative, proactive

  • Prior experience of running PMO for more than 50 people preferred

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