System Reliability Engineer

1 week ago

Pune, Maharashtra, India Fulcrum Digital Full time ₹ 20,00,000 - ₹ 25,00,000 per year

System Reliability Engineer (Release Management)

Who are we:

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

The Role:

  • Maintain the production environment by monitoring availability and performing periodic system health.
  • Improve reliability and quality of the infrastructure and applications.
  • Drive the vulnerability management work stream and ensure all priority issues are addressed.
  • Work with the stake holders to ensure all the relevant patches are applied to the Unix servers, Oracle databases and Java-based applications.
  • Provide primary operational support and engineering for multiple large, distributed software applications.
  • Schedule patching of production systems ensuring there is no impact on customer traffic.
  • Maintain security certificates, track its expiry and timely renewal.
  • Participate in system design consulting, platform management, and capacity planning.
  • Raise Change requests and Work orders, follow up approval and ensure completion of patching activity.
  • Participate in CAB (Change approval board) and ensure the Change request goes through its complete lifecycle within the desired SLA.
  • Work with the specialized teams to identify vulnerabilities in the system and design a plan to address them.
  • Ensuring change management and incident management practices are diligently always followed.
  • Developing solutions following Incident post-mortem to ensure the re-occurrence of the incident is significantly reduced if not eliminated.
  • Raise and track relevant RAIDs (Risk, Assumption, Issues and Dependencies)

RequirementsSkills:
  • Linux (Basic)
  • ITIL, Release & Change Management, Application Troubleshooting
  • SQL (Basic)
  • Any Monitoring tool (Preferred Splunk/Dynatrace)
  • Jenkins - CI/CD (Basic)
  • Git basic/bit bucket - basic
  • Ansible/Chef - good to have
  • Post – pre deployment process, Governance
  • Maturity model

Experience LevelSenior Level

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