Restaurant waitress

1 day ago


Munnar, Kerala, India ETERNO HOTELS & RESORTS Full time ₹ 1,56,000 per year

A Restaurant Waitress is responsible for delivering excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction throughout their dining experience. The role requires good communication skills, a positive attitude, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

  • Greet guests warmly and escort them to their tables.
  • Present menus and provide detailed information on food and beverage items.
  • Take accurate food and drink orders and relay them to the kitchen and bar staff.
  • Serve food and beverages promptly and professionally.
  • Check on guests frequently to ensure they are satisfied with their meals.
  • Handle guest queries, concerns, and special requests politely.
  • Maintain table settings and ensure cleanliness of dining areas.
  • Process billing, handle cash/card transactions, and provide receipts.
  • Follow hygiene and safety standards as per restaurant policies.
  • Coordinate with kitchen staff, supervisors, and other team members for smooth operations.
  • Upsell menu items, promotions, and special dishes when appropriate.
  • Ensure all closing duties are completed, including cleaning, restocking, and organizing the service area.

Skills & Qualifications:

  • Previous experience as a waitress/waiter preferred (but not mandatory).
  • Excellent communication and interpersonal skills.
  • Ability to multitask and stay calm under pressure.
  • Good teamwork and customer service orientation.
  • Basic knowledge of food safety and hygiene.
  • Flexibility to work in shifts, weekends, and holidays.
  • Neat and professional appearance.

Job Types: Full-time, Permanent

Pay: ₹10, ₹13,000.00 per month

Benefits:

  • Food provided

Work Location: In person


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