Restaurant Waitress

3 weeks ago

Munnar KL IN ETERNO HOTELS & RESORTS Full time

A Restaurant Waitress is responsible for delivering excellent customer service by taking orders serving food and beverages and ensuring guest satisfaction throughout their dining experience The role requires good communication skills a positive attitude and the ability to work efficiently in a fast-paced environment Key Responsibilities Greet guests warmly and escort them to their tables Present menus and provide detailed information on food and beverage items Take accurate food and drink orders and relay them to the kitchen and bar staff Serve food and beverages promptly and professionally Check on guests frequently to ensure they are satisfied with their meals Handle guest queries concerns and special requests politely Maintain table settings and ensure cleanliness of dining areas Process billing handle cash card transactions and provide receipts Follow hygiene and safety standards as per restaurant policies Coordinate with kitchen staff supervisors and other team members for smooth operations Upsell menu items promotions and special dishes when appropriate Ensure all closing duties are completed including cleaning restocking and organizing the service area Skills Qualifications Previous experience as a waitress waiter preferred but not mandatory Excellent communication and interpersonal skills Ability to multitask and stay calm under pressure Good teamwork and customer service orientation Basic knowledge of food safety and hygiene Flexibility to work in shifts weekends and holidays Neat and professional appearance Job Types Full-time Permanent Pay 10 000 00 - 13 000 00 per month Benefits Food provided Work Location In person

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