Servicenow Developer
5 days ago
Role & responsibilities
The ServiceNow Consultant will join the high performing
ServiceNow implementation team, this team works only on
ServiceNow implementation & transformation projects.
• The ServiceNow Consultant will be a high-performing
independent individual contributor, will work as a track lead for
implementation like incident management and integration
tracks.
• Candidate will work on Scrum principles, fast paced sprint/agile
methodology (2 weeks) to implement a ServiceNow application
for clients. (Stories, scrum task, test task, peer
• The ServiceNow Consultant is responsible for designing
technical solutions on the ServiceNow platform to satisfy the
business needs of the IT department and beyond
• The candidate will have to act as a Solution Architect/Senior
developer as required in the implementation team.
• Candidate will work on Innovative solutions to automate
processes or increase efficiency, effectiveness of systems
• Candidates will help in practice development by helping in
hiring, resourcing & rewards & recognition
• Candidate can choose one practice development function to
participate in, innovation, presales, hiring or resourcing.
Requirements:
• Candidates should have prior working experience in
ServiceNow Implementation projects only (Not enhancements,
Managed services)
• Knowledge & experience of one or more ServiceNow
applications (ITSM & GRC, SECOPS, HRSD, CSM) in
ServiceNow Platform.
• Aware of best development practices during implementation &
coach other team members to follow best practices.
• Very strong and established track record of managing complex
ITSM tool deployment involving multiple stakeholders and team
members
• Exposure to ITIL Framework, IT Management Tools
• Ideal candidate should have worked on agile methodology for
implementing ServiceNow application in scrum-based approach
• Ability to work under pressure and handle crunched timelines
• Excellent verbal/written communication, collaboration,
analytical and presentation skills to lead an environment driven
by customer service and teamwork
• Must be able to set goals and participate in strategic initiatives
for a team; and foster the development of high-performance
teams and interface with all levels of the organization.
Knowledge & experience of integration frameworks in
ServiceNow
Must-Have Certifications
• Certified System Administrator (Mandatory)
• CIS (Certified Implementation specialist (Preferred)
• ITIL Certifications (desired)
• Scrum master (Preferred)
Experience & Background
• B-Tech/BCA/MCA/MBA
• 4+ years of IT industry experience.
Preferred candidate profile
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