Inside Sales Team Lead

1 day ago

Chennai, Tamil Nadu, India Indiafilings Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Description:

We are seeking a dedicated and results-driven Inside Sales Team Manager to lead and support our inside sales team. In this leadership role, you will be responsible for managing day-to-day sales operations, driving performance to meet sales goals, coaching team members, and ensuring a high standard of customer engagement. The ideal candidate is a strong communicator, problem solver, and motivator with a proven track record in inside sales and team leadership.

****Note: Salary range up-to 6LPA****

Key Responsibilities:

  • Team Leadership: Supervise, mentor, and support a team of inside sales representatives to ensure consistent performance and productivity.
  • Performance Management: Set and monitor sales targets, KPIs, and team goals; provide regular performance feedback and conduct performance reviews.
  • Sales Strategy: Develop and implement effective sales tactics and workflows to maximize team output and customer engagement.
  • Coaching & Development: Provide ongoing training, support, and professional development opportunities for team members.
  • Process Oversight: Ensure effective use of the CRM system to track leads, opportunities, and team activity; monitor pipeline health and sales process adherence.
  • Collaboration: Work closely with the Sales Manager and other departments (marketing, customer success, operations) to align strategies and optimize results.
  • Reporting: Prepare and present regular reports on team performance, challenges, and sales forecasts to leadership.

Requirements:

* Proven experience in inside sales, with at least 35 years in a team leadership or supervisory role.

* Strong leadership, coaching, and team-building abilities.

* Excellent verbal and written communication skills.

* Proficiency with CRM tools (e.g., Salesforce, HubSpot) and sales metrics.

* Ability to thrive in a fast-paced, target-driven environment.

* Problem-solving skills and a hands-on, proactive attitude.

* Bachelor's degree in Business, Sales, or a related field (preferred but not mandatory).

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