BI Analyst

, India

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

November 24, 2025

Business unit:

Finance

Experience Level:

Early Careers

Job Description:

Associate BI Analyst (Markets Loyalty CRM)

What's the role

Looking for a proactive and detail-oriented Associate BI Analyst to support the Markets Loyalty & CRM team. This role is ideal for someone with foundational BI experience who is eager to grow by contributing to dashboard development, stakeholder engagement, and analytical problem-solving

What you will be doing

• Dashboard Development: Build and maintain Power BI dashboards to support business reporting and decision-making.
• Data Preparation: Extract, clean, and prepare data from various sources to feed into BI tools.
• Stakeholder Collaboration: Engage with stakeholders to understand reporting needs, gather feedback, and iterate on dashboard designs.
• Analytical Translation: Translate business questions into structured analysis and deliver clear, actionable insights.
• Ad-hoc Analysis: Support day-to-day analytical tasks, including ad-hoc reporting and campaign performance analysis.
• Performance Monitoring: Assist in developing tools and frameworks to monitor Loyalty/CRM performance metrics.
• Data Storytelling: Present data and insights in a clear, business-friendly manner through strong storytelling and visualization skills.
• Value Creation: Identify opportunities for value creation and support ongoing initiatives through data-driven insights.

What you bring

• Experience: At least 3 years in BI or data analytics roles, with a minimum of 2 years of hands-on experience with Power BI.
• Technical Proficiency:
• Strong proficiency in SQL and MS Excel.
• Basic understanding of Python for data manipulation and automation.
• Domain Knowledge: Familiarity with Customer Analytics and Loyalty/CRM business concepts.
• Measurement: Ability to calculate incremental value, ROI, and build post-campaign analyses (PCA).
• Statistical Acumen: Exposure to statistical techniques such as hypothesis testing, exploratory data analysis, and A/B testing.
• Communication: Good communication and stakeholder management skills.
• Work Ethic: Ability to work independently on assigned tasks and contribute to team goals.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programmes.

An Inclusive & Progressive Place to Work 

• To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we're nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.
• We're creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there.
• We're closing the gender gap – whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

Shell in India

Shell is a diversified energy company in India with 13,000 employees, and presence in Integrated Gas, Downstream, Power, Renewable and Upstream. Additionally, we have deep capabilities in R&D, digitalisation, and business operations.

Our global strategy, Powering Progress, is designed to generate value for our shareholders, customers, and the wider society, and focuses on creating more value with less emissions. The strategy supports our purpose of providing more and cleaner energy solutions, with the aim of profitably transforming Shell into a net-zero emissions energy business by 2050. As India moves towards its target of net-zero emissions by 2070, Shell India aims to play a leading role in securing vital energy for today, while investing in, and helping to build, the energy system of the future through strategic investments in the country.

Our Lubricants business serves over 50,000 consumers through a strong network of over 200 distributors, and operates an end-to-end value chain that spans conceptualization, development, and production at a world-class blending plant at Taloja. Through our 350-plus retail stations, we offer an integrated mobility experience including fuels, cafes, and convenience stores, with a prominent network of EV recharging facilities.

Shell owns and operates a LNG re-gasification terminal at Hazira, Surat, with a capacity of 5 MTPA and a LNG truck-loading unit that plays a crucial role in helping meet India's growing demand for gas across sectors. In 2022, Shell acquired Sprng Energy in a $1.55 billion deal to build an integrated energy transition business in the country. Sprng is a leading renewable energy company in India which develops and manages solar, wind, and hybrid power generation facilities and infrastructure.

Our three capability centres across Bangalore and Chennai serve as a technology and innovation powerhouse for Shell globally, working as a delivery engine for core technical, digital, and finance processes: pioneering digital innovation and cutting-edge technologies across the energy sector. We also have strong academic partnerships and collaborations with leading universities and technology institutes to accelerate decarbonization efforts within the energy sector.

We are committed to positively contributing to the communities in which we operate through programmes on STEM Education, Skilling, and Livelihood across India. We nurture and invest in startups developing initiatives focused on accelerating energy innovation through programs such as Shell E4 and Shell Eco-marathon. We also have strategic investments in new energy companies such as Husk Power, d.light, Orb Energy, and Cleantech Solar.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

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