
Wintel Engineer
2 weeks ago
We are seeking a
NOC Engineer
who is
multi-skilled across IT infrastructure domains
such as
Wintel & Network / Wintel & Linux / Wintel & Cloud / Linux & Cloud
. The role involves proactive monitoring, troubleshooting, and ensuring uptime for servers, networks, and cloud infrastructure while supporting 24x7 operations.
Key Responsibilities
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Perform round-the-clock monitoring of systems, servers, networks, and cloud infrastructure.
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Provide L1/L2 troubleshooting support and escalate issues when required.
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Manage incidents, service requests, problem records, and change requests as per ITIL standards.
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Ensure availability, performance, and reliability of IT services.
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Perform system administration tasks (user management, patching, backups).
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Engage with cross-functional teams to resolve issues and optimize performance.
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Maintain documentation of incidents and problem resolutions.
Skills & Competencies
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0">
Technical Exposure To At Least Two Areas
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Wintel (Windows Server Administration)
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Linux Administration (RedHat/CentOS/Ubuntu)
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Network fundamentals (DNS, DHCP, TCP/IP, Routing, Switching)
p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Cloud Platforms (AWS / Azure / GCP)
p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Hands-on experience with NOC monitoring tools
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Knowledge of ITIL practices – Incident, Problem, Change Management.
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Strong analytical, problem-solving, and communication skills.
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Flexible to work in a rotational 24x7 shift environment.
Qualifications
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Bachelor's degree in Computer Science, Information Technology, or equivalent.
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0">
Certifications Preferred (not Mandatory)
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Microsoft Certified (MCSA/Azure Fundamentals)
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Linux (RHCSA/LPIC)
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> CCNA / Network+
- p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> AWS / Azure / GCP certifications
Skills: wintel,linux,cloud,24x7,noc
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