
Senior Executive
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Job Description Sr. Executive (Voice FNOL/FROI Process)
Company: Hexaware Technologies
Location: Ghansoli, Navi Mumbai
Designation: Sr. Executive
Shift: US Shift (24x7 rotational), 2 rotational week-offs
Process: Connector Chat Voice (FNOL First Notice of Loss / FROI First Report of Injury)
Role Overview:
We are seeking a highly motivated Sr. Executive Voice Process to handle inbound calls related to FNOL/FROI. The role involves capturing first notice of loss details accurately, ensuring compliance with process guidelines, and maintaining superior quality in customer interactions.
Requirements:
- Graduation mandatory
- 12 years of relevant international voice process experience (mandatory)
- Strong verbal communication and customer service skills
- Flexible to work in rotational US shifts
- Age: Up to 37 years
Compensation: Up to 9 LPA (with 20% hike on last drawn salary)
Notice Period: Immediate joiners or up to 15 days pref
Best regards,
Manish Chauhan
HR Executive| Career Guideline
Mumbai
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