US Voice

8 hours ago


Noida, Uttar Pradesh, India Orion It Services Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Job description

Urgent hiring for Collections Executives to manage overdue accounts for our US client (First Party Soft Collections)

Role & responsibilities

  • Make outbound calls to US customers regarding pending dues.
  • Negotiate repayment schedules and settlement plans.
  • Update and maintain accurate account information in the system.
  • Resolve customer queries and disputes professionally.
  • Ensure compliance with FDCPA and internal policies.

Preferred candidate profile

  • Minimum 1 year of experience in collections/Voice Process.
  • Strong communication skills.
  • Negotiation and conflict-resolution skills.
  • Understanding of FDCPA and US collection guidelines (preferred).

Excellent incentives

Transport allowance

Location: Sector 62, Noida

Shift: Fixed Shift US EST (Night Shift)

Working Days: 5 Days (Monday to Friday)

Weekends Off: Saturday & Sunday

Compensation: Competitive Salary + Lucrative Incentives


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