
US Voice
19 hours ago
Job description
Urgent hiring for Collections Executives to manage overdue accounts for our US client (First Party Soft Collections)
Role & responsibilities
- Make outbound calls to US customers regarding pending dues.
- Negotiate repayment schedules and settlement plans.
- Update and maintain accurate account information in the system.
- Resolve customer queries and disputes professionally.
- Ensure compliance with FDCPA and internal policies.
Preferred candidate profile
- Minimum 1 year of experience in collections/Voice Process.
- Strong communication skills.
- Negotiation and conflict-resolution skills.
- Understanding of FDCPA and US collection guidelines (preferred).
Excellent incentives
Transport allowance
Location: Sector 62, Noida
Shift: Fixed Shift US EST (Night Shift)
Working Days: 5 Days (Monday to Friday)
Weekends Off: Saturday & Sunday
Compensation: Competitive Salary + Lucrative Incentives
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