Control Manager Program-BCC Executive Reporting

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

As a Control Manager Program-BCC Executive Reporting within the Control Management Organization, you will be responsible for executing requirements outlined in Firmwide standards, with a strong emphasis on Control Committee and Executive Reporting. You will have the opportunity to collaborate across Lines of Business and functional areas to expand networks, supporting the Consumer and Community Banking division in serving millions of consumers and small businesses. This role offers potential for career growth and skill development in a market-leading company.

Job Responsibilities:

• Prepare and compile executive meeting materials, ensuring adherence to aesthetic guidelines, accuracy, timeliness, and clarity.
• Partner with stakeholders to gather reporting topics for Control Management Committees, proof and consolidate materials, and coordinate, lead, or participate in executive pre-sessions.
• Engage business partners to identify and clarify reporting requirements for Committees.
• Coordinate and participate in reporting-related review meetings and development forums.
• Ensure meeting minutes and follow-ups are communicated to stakeholders, legal, compliance, and committee members.
• Drive continuous process improvements and efficiencies in reporting and related activities.
• Collaborate regularly with legal and business stakeholders to support program objectives.
• Analyze program-related data and develop ad-hoc reports as requested.
• Develop and maintain procedures for reporting, analysis, and related deliverables.
• Proactively research best practices and learn new technologies and systems to enhance processes.

• Participate in project/program activities involving data preparation, document creation, oral presentation of analytical results, and engagement with control colleagues across the firm.

Required qualifications, capabilities and skills:

• Demonstrate excellent organizational skills to manage and prioritize tasks across multiple groups and team leads.
• Lead and implement program requirements effectively.
• Utilize various Business Intelligence tools to support reporting and analysis.
• Apply strong problem-solving and analytical skills to address complex challenges.
• Facilitate meetings and programs to gather requirements and roll out initiatives across diverse organizational levels.
• Interpret strategic and tactical direction to extrapolate functional process flows and business requirements.
• Exhibit strong multi-tasking abilities to handle concurrent responsibilities.
• Communicate effectively through strong oral and written skills.
• Create training and procedure documentation to support program and process needs.
• Participate in project and program activities involving data preparation, document creation, and oral presentation of analytical results.
• Engage with control colleagues across business, operations management, legal, compliance, risk, audit, regulators, and technology control functions, while maintaining flexibility and adapting to changing environments.

Preferred qualifications, capabilities and skills:

• Bachelor's degree or equivalent experience required.
• 3+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred.
• Knowledge of control and risk management concepts with knowledge of CORE system.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
• Artificial Intelligence or Machine Learning experience.