Policy Manager
2 weeks ago
Key Responsibilities:
A. Credit Policy & Guideline Formulation:
- Design, develop, and regularly update credit policies, acceptance criteria, and underwriting guidelines tailored for BC/FLDG partners.
- Customize policy parameters based on factors like partner profiles, customer segments, geographical presence, and risk appetite.
- Develop and maintain Standard Operating Procedures (SOPs) for risk monitoring teams overseeing partner operations.
- Ensure alignment of policies with internal risk standards and external regulatory requirements.
B. Process Design & Implementation:
- Design, review, and implement end-to-end processes for the entire loan life cycle managed through BC/FLDG partners, from customer onboarding to loan closure.
- Identify and mitigate risks while improving key performance indicators such as Turnaround Time (TAT) and customer experience.
- Collaborate with technology and operations teams to enhance systems for seamless implementation of policies and processes.
C. Portfolio Monitoring & Risk Management:
- Continuously monitor and analyze the performance of the BC/FLDG-sourced portfolio, including asset quality, collections, and profitability.
- Develop and manage a robust MIS system for tracking portfolio performance, collateral status, and identifying early warning signals for potential problem accounts.
- Prepare and present detailed risk assessments and portfolio reviews to senior management.
- Monitor collections, NPA status, and legal cases related to the partner portfolio and recommend corrective actions.
D. Stakeholder Collaboration & Reporting:
- Work closely with business development, credit, and operations teams to align risk and business expectations for partnerships.
- Conduct regular portfolio reviews and performance discussions with partners to address any gaps.
- Perform audits and checks to ensure adherence to defined policies and processes by partners.
Qualifications & Experience:
Educational Background:
- MBA (Finance), Chartered Accountant (CA), or a postgraduate degree in a related field.
Experience:
- 5-8 years of relevant experience in credit policy, credit risk management, or portfolio management within the banking or NBFC sector.
- Experience in managing policies for Business Correspondents (BCs), DSAs, or other lending partnerships is highly preferred.
Domain Knowledge:
- In-depth understanding of retail lending products and the entire loan life cycle.
- Strong knowledge of regulatory guidelines related to lending, partnerships, and FLDG.
Skills:
- Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
- Excellent communication, presentation, and interpersonal skills.
- Proficiency in data analysis tools and the MS Office Suite.
- Ability to work collaboratively with cross-functional teams to ensure policy alignment
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