Production and Support Engineer
2 days ago
Responsibilities
- 4-6 years or experience in a Production Support role.
- Good understanding of Linux administration fundamentals; must be familiar with typical administrative commands.
- Prior experience with Incident management and Problem management.
- Prior system administration experience highly desirable.
- Understanding of the following programming languages to identify Error Codes and provide support, pass on incident to the right team
- Candidates must have a strong interest and skills for quickly learning new technologies and proprietary systems.
- Possess a positive demeanor and ability to work as a teammate in fast paced environment.
- Build opportunities to integrate and automate operational processes, procedures, and tooling.
- Experience in working with Cloud Native Platforms e.g., Azure, AWS, GCP etc.
- Keen interest and willing to learn any of these technologies: Ansible, Chef, , AWX (front end of Ansible), Service Now, Cutover, Kafka, Kubernetes, Grafana & Prometheus
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