Cluster Manager Collection

4 days ago

Indore, Madhya Pradesh, India Home Credit Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role & responsibilities

1. Responsible to manage location / state with team size of 50+ Field executives (Internal & external), with the help of Team Leaders and responsible to manage AMs as well, basis on the decision of management.

2. Responsible to meet designated targets for Monthly and Daily Allocation by actively monitoring and manages bucket wise efficiencies and to ensure reduce the non allocation

3. Responsible to control the buckets flows at all bucket levels (B1/2/3)

4. Recommendations for performance improvement based on gap analysis

5. Monitoring and coaching of TLs/ FE's.Daily/weekly  to keep a track of team

6. Responsible to control absenteeism and attrition in the portfolio and Cluster Manager is responsible to control absenteeism and attrition in the portfolio

7. To drive the key projects within the team / organisation

8. SPOCs for additional responsibility for mutliple requirement

9. Identified and empanelment of new vendors based on the business requirement

10. Ensure proper quality controls on the process Internal & External team.

11. Responsible to monitor processes & procedures are followed as per protocols.

12. Responsible to achieve monthly and yearly collection KPIs

13. Laising with other departments basis requirement for smooth functioning of the operations.

14. Supervision of Team and allocation of contracts between internal and external agencies based on previous performance in order to maximize the performance.

15. Continous mentoring and coaching of TLs & FEs to achieve the SLA's and grooming them for next level.

16. To analyze the Root cause of low performance, prepares report and propose solution with time line

17. To gave frequent One-O-One and review with his direct reports and skip level

18. To ensure 100% adherence of all company policies by the team.

  • Cluster Manager

    4 weeks ago

    Indore, Madhya Pradesh, India Crescendo Global Full time

    A leading provider of educational services in India is looking for a dynamic Cluster Manager for their Growth Team This individual will play a key role in the expansion of franchise preschools in the assigned territory overseeing franchise acquisition and business partner relationships Location IndoreYour Future Employer A well-established organization...

  • Cluster Sales Manager

    6 days ago

    Indore, Madhya Pradesh, India Spixar Technologies Solution Full time ₹ 6,00,000 - ₹ 24,00,000 per year

    We're Hiring | Cluster Sales Manager – Spixar Technologies Solutions Pvt. Ltd.Spixar Technologies is looking for a dynamic Cluster Sales Manager to take charge of sales performance across multiple regions. This leadership role is designed for professionals who can drive market expansion, manage diverse teams, and deliver consistent revenue growth.Key...

  • Gm-cluster Brand Lead

    4 weeks ago

    Indore, Madhya Pradesh, India Vodafone Idea Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer...

  • State Collection Manager

    6 days ago

    Indore, Madhya Pradesh, India Muthoot Fincorp Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionMuthoot FinCorp Limited (MFL), the flagship company of the Muthoot Pappachan Group, is a leading financial services superhouse in India. Specializing in gold loans, Muthoot FinCorp operates over 3,600 branches across cities, towns, and villages, serving more than 75,000 customers daily. With extensive experience in semi-urban and rural...

  • Cluster Head

    5 days ago

    Indore, Madhya Pradesh, India Ujjivan Small Finance Bank Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    ROLE PURPOSE & OBJECTIVEManaging the various business teams to Drive the Third-Party Products business & revenue for the assigned branches in the region. The Area Manager will be responsible for a minimum of 50 branches.Focus on Ensuring IRDA certification to all the branches with minimum 4 or more per branchEngaging with CBH, RH, AMs, RBMs to deliberate on...

  • Commercial Vehicle Collections Manager

    6 hours ago

    Indore, Madhya Pradesh, India beBeeDebt Full time ₹ 9,00,000 - ₹ 15,90,000

    Debt Recovery Specialist NeededAbout This RoleWe are seeking an experienced Debt Manager to join our collections department. As a key member of the team, you will be responsible for managing and undertaking collections processes for debts assigned to your area.You will track the portfolio for specific buckets, focusing on non-starters, and work with agencies...

  • Sr Regional Collection Manager

    6 days ago

    Indore, Madhya Pradesh, India Skillventory Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesOversee and manage collections for microfinance products in the region, with a focus on overdue accounts in NPA buckets (30+, 60+, 90+ DPD).Supervise and support Area/Branch Collection Managers and Field Recovery Officers.Ensure robust field collection processes and effective door-to-door recovery models are in place.Lead, mentor, and...

  • Sr Regional Collection Manager

    2 weeks ago

    Indore, Madhya Pradesh, India Skillventory Full time

    Job Description- Supervise and support Area/Branch Collection Managers and Field Recovery Officers.- Ensure robust field collection processes and effective door-to-door recovery models are in place.- Lead, mentor, and build a high-performing regional collections team.- Conduct regular performance reviews, training, and capacity-building initiatives for...

  • Team Collections Manager

    8 hours ago

    Indore, Madhya Pradesh, India Kotak Mahindra Bank Full time

    Candidate must be having exp in collection for secured un secured funding min 2-3 Yrs Must have exp of supervisory role team handling exp Willing to be on field for 20-25 days in rural areas Ready to take challenges of rural areas Basis knowledge of computers systems would be preferable Age bracket up to 30 Yrs Deviations with principle...

  • Regional Collections Director

    1 week ago

    Indore, Madhya Pradesh, India beBeeCollections Full time ₹ 1,04,000 - ₹ 1,30,878

    Job DescriptionWe are seeking a seasoned professional to lead our regional collections team. The successful candidate will be responsible for overseeing and supporting Area/Branch Collection Managers and Field Recovery Officers, ensuring robust field collection processes and effective door-to-door recovery models are in place.The ideal candidate will have a...