Senior Business Systems Analyst

2 weeks ago

Hyderabad, Telangana, India Milestone Technologies, Inc. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We are seeking a Senior Business Systems Analyst III to support a high-impact initiative for a leading client in the life sciences industry. This role bridges business needs with technical execution across a range of strategic focus areas, including reporting enhancement, process optimization, and technology enablement.

The successful candidate will work with cross-functional teams to gather requirements, support project execution, and help design user-centered solutions. This position requires strong analytical skills, technical understanding, and the ability to facilitate alignment between business stakeholders and delivery teams.

Key Responsibilities

Business Analysis & Process Improvement

· Conduct discovery sessions to gather and document business and technical requirements.

· Translate stakeholder needs into clear specifications that guide solution design.

· Identify dependencies, potential risks, and improvement opportunities across business processes.

Project Coordination

· Assist in developing project timelines and tracking milestones.

· Maintain documentation including meeting notes, action items, and progress reports.

· Help ensure alignment with organizational standards, goals, and delivery timelines.

Technology & Tool Enablement

· Support the evaluation, rollout, and adoption of new tools and platforms.

· Gather feedback from end users to help refine system features or processes.

· Collaborate with internal teams to improve tool usability and efficiency.

Testing & Quality Assurance

· Participate in testing activities including test planning, script development and execution, and defect tracking.

· Help ensure that delivered solutions meet agreed-upon requirements and

standards.

· Maintain testing documentation and contribute to issue resolution.

Reporting & Data Visualization

· Assist in defining key performance metrics and data visualization needs.

· Help develop intuitive dashboards or reporting frameworks based on user input.

· Apply user experience principles to improve clarity and effectiveness of reporting tools.

Required Qualifications

· Bachelor's degree in Business, Information Systems, or related field.

· 8+ years of experience as a Business Analyst or similar role in a technology or business transformation environment.

· Strong understanding of project delivery methodologies (Agile, hybrid, etc.).

· Experience translating complex requirements into functional specifications.

· Proficiency in tools such as Excel, MS Office, and collaboration/project platforms.

Preferred Qualifications

· Experience with enterprise platforms (e.g., ticketing systems, workflow tools, or reporting software).

· Familiarity with infrastructure, cloud, or development lifecycles is a plus.

· Exposure to regulated industries, particularly healthcare or life sciences.

· Professional certifications (e.g., CBAP, PMI-PBA, CSM) are beneficial.

Soft Skills

· Excellent communication and facilitation skills.

· Ability to think strategically and adapt quickly in a fast-paced environment.

· Strong analytical mindset with a focus on problem-solving.

· Collaborative attitude with a commitment to continuous learning and improvement.

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